Can I possibly dispute a "late pay" and have it removed from my credit report?

Question

My husband and I have been working on our credit the last three years and have had no late pays. (that we knew of) We just went to apply for a loan on our first house, and there were 2 late pays on our credit. One for Aug and One for Sept from the Same company, Conn's Appliances. Apparently, there was some confusion when my husband paid the accounts. He has an acct with Conns and I have an acct with Conns. Each acct has a late pay- one on his acct for Aug and one on mine for Sept. He apparently paid one account twice showing a late pay for each. So, now we have this to deal with before getting our house.
Can I dispute this through the credit bureau or should I try calling the company directly. My loan officer said that if he had a letter from the company stating they would take it off, that would be all I needed.
Any advice would help.

So, I contacted the company and apparently my husband wasn't aware of the full amount of the payment so he paid a total of 2 months on his account instead of paying his acct and mine. So, they show no mistake on their part and say they do not do courtesy removals. What do I do now?

Answer 1

I'd go straight to the company and try to get the letter. Just explain the mix up and tell them you need the letter for your mortgage loan. As long as you have a decent reason for the mistake and they didn't have to spend time and money chasing you down or something, I would expect them to go ahead and give you the letter. Its not a big deal to them and they would keep a good customer this way

Answer 2

That is crazy, but it has happened to my husband and I as well just two weeks ago. We went to go apply for a home loan and the co was like nope you have some late pays from Chase. I could not believe what I was hearing because we are very good about paying our bills on time if not before by almost two weeks.
Anyways I called the company and asked why had it not raised a red flag when we double paid on one account and not on the two different credit card accounts that my husband I have seprately. They said that it had raised a flag but they just had not notified us about the situation...instead they raised the intrest rate! So they told me if I paid the late fee along with double my two missed minum payments which is only $10 a month, so I had to pay $20 times two plus the late charges and then they would take off the late tag. But if for some reason we failed to pay on time for the next 6 mo they would have to put back the late and raise our intrest rate to the maxium allowed by our state which is %24.5

It was a head ache but I was able to get it fixed and in time to be able to get the paper work in-order and we signed the papers this morning at 10am. so you can do, but it's going to be an uphill battle and the best thing to do is kill them with kindness no matter how mad they make you and you just want to cuss them out. Just hold your tounge until you hang up the phone and yell and scream away:)

If you have any more question feel free to e-mail me or message me...i will do my best to get back with you ASAP, with moving and unpacking.

I wish the best to you and your husband!

Answer 3

Start with the creditor first. If you have proof that the accounts were paid on time (bank statements showing your check deposited by creditor before late date, or receipt from creditor..etc) once it is clear payment was made on time you will need a letter on their letterhead, addressing both account numbers, stating late was reported in err, with contact name and phone number. Your Loan Officer can have his credit reporting agency send the data to the bureaus for verification and it can be removed at that time. Most credit reporting agencies can take up to 3 - 5 business days to remove data but, at a cost find out the price from your LO.

Answer 4

Get the letter from the company, plus dispute it with the credit bureau.

If you dispute it with the credit bureau, it's taken off until they can verify the debt's validity with the company that first reported the debt. In this case, I doubt the company will validate the debt, especially if you've talked with them and cleared up the confusion that first occurred. It's usually bad business to re-report something like your incident even if it's technically accurate.

Answer 5

Conns Credit Card

Answer 6

You are going to have to get Conn's to take it off for you. If you dispute it, Conn's will just show the paperwork that shows that one of your accounts was late. Technically, it was late. Your husband made and error and caused the late payment. Conn's actually got its money but not in the correct way. You will need to contact them and see if they will straighten this out for you (such as providing you with that letter).

Answer 7

You could try a goodwill letter to the company reporting the late payments. A letter saying something like, "we've enjoyed your service... due to a misunderstanding there are two payments marked as late on our credit reports... we don't feel this accurately represents our payment history..." Sweet talk them a bit and see if they won't remove the marks as a gesture of goodwill. I have sent goodwill letters before and have had pretty good results. If you'd like a sample goodwill letter, let me know. Good luck!

Answer 8

you have situations as a consequence you're actually not approved. 2) your "lender" person is an fool, The disputed ability you have disputed the debt not the creditor. in case you touch them to have "disputed" got rid of you will could desire to admit you owe the debt and right now the debt receives re elderly to right now and your score is going to hell, whether you paid the collections. Now if the final historic previous date is older then the statute of difficulty you may tell the CRB that and that they could eliminate the products all mutually. you may desire to go directly to powerfuble artwork tension. wish you have not paid for an appraisal yet retired loan broking provider