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Has anyone ever gotten any phone calls from a Burgess Law office for a debt. I did and I paid it off and now the lady said that since i set up my payment plan with someone else it is and not her that it is void. I told her that noone told me that and that i tried to call her and she was always out. She told me she was out for a medical emergency and I told her that was not my fault and she hung up on me. Now I can't get her back on the phone to figure out what the heck is going on and I don't want them to start taking out more money that we agreed on. They are killing me.....

2007-10-24 08:42:26 · 3 answers · asked by kristidbr 3 in Business & Finance Credit

Another thing. I have been making payments to them already with them taking it out of my bank..yea i know stupid.....can they take out higher payments..should I put a stop payment on anything that comes though on them?

2007-10-24 09:13:43 · update #1

3 answers

Please..Please..Please say that you did not agree to pay on the spot and before you even verified it was your debt or got a payment agreement from them in writing.

If you have nothing in writing you really have no proof of what they said or even if this did anything to the balance of the debt. The reason this lady got upset is because she lost her commission. This is why you should never make any arrangements by phone. They tend to try to force you into things you don't need to do.

You need to immediately cancel any payments you have scheduled with them. If you have already made a payment you may have reset the Statute of Limitations, which might have been able to be used in your favor.

From here on you need to send them a certified letter requesting debt validation. This includes that they in fact own the account, that it is your account, and the amount that is owed. Be sure to include that they are to no longer contact you by phone in this letter.

If they validate the debt then you can send them a payment offer. Be sure that in the offer you include the amount you are going to pay, and that they will remove the collection account once paid.

2007-10-24 09:03:42 · answer #1 · answered by OC1999 7 · 1 0

Did you pay the debt in full or set up a payment plan? Did you get that payment plan in writing?

If this really is your debt, stop talking to them on the phone. Insist that the validate the debt, including copies of any contracts or other document proving it's your debt and an account statement showing how they got the total amount and reflecting your payments.

And get any settlement or payment plan in writing and don't give them access to your bank account.

Anything a collector tells you is only as good as the paper it's written on. It sounds like they are jerking you around in hopes of getting bigger payments.

2007-10-24 09:10:04 · answer #2 · answered by bdancer222 7 · 0 0

Sounds like you got scammed kiddo!

2007-10-24 08:45:48 · answer #3 · answered by Calm 4 · 0 0

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