windows installer problems?

Question

windows installer is telling me that there is a problem with the software and that it is not installed properly i have uninstalled the software and reinstalled it but i have the same problem. if anyone knows how to help with it will you let me know as soon as you can please it is driving me up the wall

Answer 1

Uninstall the program again, clean your registry using Ccleaner from http://www.filehippo.com/download_ccleaner/ to remove all references to the program including temp Internet files. Try downloading again.
Good luck

Answer 2

The best way is to download Ccleaner here http://bitly.com/UrALrK

Or you can go on Windows operating system locate the command prompt and go there to do the following:
Create a Recovery file of system and date it today.

Then begin by;
delete the 'Temp' folders..they have hidden subfolders so you need to set the attributes in order to bypass this. For each subfolder delete all cookies and rubbish left behnd after install-uninstalled programs. Do a 'dir' command to check your progress. Make sure the 'Temp' file is empty.

goto c:\windows\prefetch and delete everything in there..no exceptions

goto c:\windows folder and delete all the '$' files that have been installed by updates. They can all be succesfully deleted and just take up disk space.

Locate the Internet Temporary Files..Check to see how high the saving level is..some have it set at 30 days..but that stores faaaar tooo much data..though it slows down the system overal. Keep this to a minimum..suggest 2 or 5 at most.

Delete all 'cookies' all those you don't need.

Locate the windows directory and go through the folders you know and those you don't need. Check this once a week at least. Some programs will install under XP as NT and older systems where there is no check of systems weight.

Check to see that system files have not changed since last booting. Things like .ini files or .bat are important items.


Check for 'Hidden Directories' all over the disk...do this at the command prompt:

dir *.* /ah wil show these hidden directories

Check the 'dir' command for all parameters

Answer 3

Hi there,
In my opinion there are two ways to correct your problem:
One would be to stop trying to install the software, because no matter how much times you install and re-install it, it still wouldn't work because the problem is with the software itself. So the only thing you could possibly do, would be to get another version of the same software and try your luck with installing it.
My # 2 suggestion would be, to get your self a "Registry Cleaner" Program. Just google "Registry Cleaner" and you will find a program that cleans your registry. The reason why I'm recommending you to get this software is because, all installed softwares in your PC are registered in your registry, and when you uninstall them, windows will not always delete the registered items, causing the registry to think that the already uninstalled program is still installed.
I think this might be the case in your situation. The first time you uninstalled the software, windows didn't remove it from the registry. So when you try to install it again, the program will try to register itself into the windows registry, but since your early program files are still not deleted, windows will think that you are trying to install the same software twice and will stop the program from installing and functioning normally.
This is a bug in the Microsoft system, so in order to stop this from re-occurring, get yourself the "Registry Cleaner" and clean your registry. The invalid items will be removed and you can install the program with no problem.
Hope I helped
Alex

Answer 4

This is a known bug in Windows.

Call Microsoft, it's a free call.