I purchased Video Studio several months ago. Before purchasing I asked if the new version would be out soon. I received a reply no. Within couple months there it was. I sent them email and no response. Their customer service is awful. My sister had the same thing happen to her. Anyone else had bad experience with them?
2007-10-21 03:50:01 · 2 answers · asked by Jodi 5 in Computers & Internet ➔ Software
Ulead's customer service and support is about as good as a flaming lawnmower with propane tanks attached to it heading towards a gas station. I've received more garbage from them than most other companies. I suggest filing a BBB (Better Business Bureau) report, as it will definitely hurt the company's image if they have negative status by multiple customers.
2007-10-21 03:57:58 · answer #1 · answered by EvKat the Angler 3 · 0⤊ 0⤋
I tried them a few years ago, sounds like nothing has changed.
2007-10-21 10:53:40 · answer #2 · answered by Cupcake 7 · 0⤊ 0⤋