started about a month ago as a cashier, the manager and my co-workers are so mean to me. When I take a order wrong, give the wrong change, or something that should be expected from a new worker, the manager gets really mad and gives me a lot of attitude. It feels like all my co-workers and managers hate me because I make mistakes. A co-worker keeps telling me that the manager keeps saying I am not good at the job. Also the co-worker is very rude to me, she kept yelling at me for everything and she tells on me on the manager when I make a mistake. She is also rude to the customers, when I customer asked to clearify what he recieved she screamed, "I don't know!!". This co-worker is 40 something years old and she rubs it in my face that she knows more about being a cashier. She told me today, "I THINK YOU DON'T UNDERSTAND ENGLISH!" I broke down and cried infront of a customer because of all that. She didn't care that i was crying but made me continue my work, with tears down my face.
2007-10-20
18:07:58
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21 answers
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asked by
AnswerGirl
2
in
Society & Culture
➔ Etiquette
at mcdonalds
2007-10-20
18:08:16 ·
update #1
if someone yells at you, i wouldn't worry about it too much, especially if they're some 40-year-old who still works at mcdonalds. when you get a career and this person is still working @ fast-food flipping hamburgers, i'm sure we all know who really is the smarter person. also try to ignore your co-worker, she is just a bully who wants to get your reaction. don't give her the satisfaction of letting them think they can be mean to anyone less experienced than herself!
yes, should probably quit your job and work at a place like walmart or target that you will actually learn something from, then you can go to your co-worker (from mcdonalds) and rub it in her face about how she's a 40-year who can't find a real career and is still working at mcdonalds (the worst fast-food restaraunt ever).
2007-10-20 18:14:20
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answer #1
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answered by hi :] 2
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I worked at McDonalds years ago and while I didn't have the attitude you are experiencing I had attitude form the customers. I quit after three days; I absolutely hated it. Go to Walmart or Target, anywhere but McDonalds. it is the worst and if the co workers and mgrs don't get you the customers will. Horrible atmosphere, one guaranteed to make you feel awful and lose all self esteem. You're young, the 40 yr old is jealous and lvoes having someone like you to pick on to try to forget what a loser she is...get out soon, look for another job. This is not worth the mental abuse.
2007-10-21 01:57:33
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answer #2
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answered by Anonymous
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The good news is, if you plan correctly the job you have when you're young is the worst you'll ever have. You can only go up from here.
At this point, you might not be very good at your job because you don't have a lot of experience. I'd say stick with it, and get better as you can. Do your job, ignore the people around you, and be nice to the customers. They're the ones who matter, here.
If you are messing up, it is partially because of your boss. It is the job of the people above you to train you appropriately. if they're not doing that, you should be looking for a job where they will. Don't leave because it sucks, leave after you find a new job because they're "creating a hostile work environment". Incidentally, you can get them in trouble for that.
2007-10-21 01:41:18
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answer #3
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answered by kivrin9 5
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Are you working there to pay for college or high school expenses? I would pull that lady who yelled at you aside and confronted her. Think about it, she's in her 40s and she's working at McDonalds. That says a lot about her already. Do you really need a lot of skills to be working at McDonalds? All you really need to do is memorize the combo meals.
It takes time for new workers to learn all the buttons on the cashier register. They should be more understanding. I think you should talk to the manager privately and tell him/her that you don't appreciate that tone of voice. It's one thing for him to be unhappy with your performance, but when he degrades you like that, then it's "not" okay. No one deserves to be treated that way.
If it comes down to it and you don't need the money, then quit. You shouldn't be working with people like that.
2007-10-21 01:18:21
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answer #4
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answered by Adn's Mommie 2
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NO. Do not quit your job (YET).
Tell them- and I am serious- tell your manager that being yelled at and talked down to in the workplace creates a "HOSTILE WORK ENVIRONMENT" and that it is ILLEGAL- it makes you uncomfortable and you want it to stop.
Make a list- keep a notebook- of EVERYTHING you have gone through there with the most accurate dates and times. Continue to keep track of every single negative comment made to you and especially when someone yells at you- or comes at you with any sort of threatening tone or manner AT ALL. Even write down when you cried and who was present.
If the harrassment does not stop- then you can do several things.
Contact your manager's manager- or- contact the EEOC and file a complaint- or contact a Labor Attorney.
You have the right to work in a harrassment free envioronment.
If you just simply quit and walk away feeling defeated- then you're not helping yourself or anyone else that comes along in the future that they decide to try to bully at work.
Stand up for yourself- if you don't- you might regret it.
GOOD LUCK- and I'm serious- you tell them you don't like the way you're being treated unfairly- for no obvious reason.
2007-10-21 01:54:40
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answer #5
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answered by Miss M 3
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You need to know how to make change in order to run a register, and if you're on the clock, you should be working, but the manager should have more tact also. Practice counting back change to people, or learn where the "amount tendered" key is so the register will tell you how much change to give back.
Don't quit because you will be letting these rude people determine your income.
2007-10-21 01:19:12
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answer #6
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answered by nursesr4evr 7
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Well first of all don't let it get under your skin. Second of all I would not worry to much, just do the best you can and do your job and go home. You don't get paid enough to take on others ppl problems. Get tough and let it roll off your shoulders, they will leave you alone. It's not like you go home and see them or talk with them, work is work, home is home.
Flipping burgers, we all have to start somewhere. I would suggest go to another company and do something else with less hassle and more pay/benefits. It's rough starting in the work field, but you have to have thick skin to be in retail to employee's and customers, be soft when you need to be and be hard where you should be. Good Luck but I know you will do fine.
2007-10-21 03:02:05
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answer #7
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answered by orangie 5
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well, it all depends on how much you need the job. one woman that i know, went to work at a restaurant where everyone was mean to her and rude to her and others as well, but it paid good money so she stuck it out for as long as she could. at my job, when i first started i had one woman tell me that i was going to get fired and she heard it straight from the bosses mouth. i strated crying right on the spot only to learn that both of my bosses really liked me and that she was just being a *****. dont let people get to you, if i had let her get to me than i would not still be working there, and i've been there over a year. try to excel in what you do. then everyone else will respect you and (if anyone tries to yell at you again) you can stick up for yourself and have people to back you up.
good luck!
2007-10-21 01:15:55
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answer #8
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answered by cora e 1
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I would absolutely quit. A 40 year old cashier on your tail, insulting you in front of customers, is very unprofessional. I don't care what establishment you are at.
My suggestion is you should apply for student financial aid and go to a Junior College. Pick up on job skills in business correspondence classes, and find a job at college job placement.
2007-10-21 01:14:46
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answer #9
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answered by Agent319.007 6
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There is a law called an unethical law which means Labor relations could come in and intervene to help solve the problem so you can maintain that job...first of all climb the ladder of management try and resolve the situation before trying to give up...you can t give up on a job or life so you have to make it adaptable to you and learn how to cope and if you dont that is the job of labor relations and the corp of the agency to take responsible you have rights as well...ask for help instead continuing to make mistakes and acknowledge you are making mistakes then ask for assistance so you can learn the job....but dont just let them push you around for they have seniority stand up for yourself, your job and what ever else.....no one is perfect and the day they say they are is the day the sky is going to be all yellow.....its hard to ask for help when first taking a job but that is how you are going to learn how to deal with things as they come at you.....and if you say I tryed and nothing comes out of it at least you can say you tried and learn for the next time...that is what life is about making mistakes and learning from them
2007-10-21 08:26:36
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answer #10
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answered by Tina 2
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