My wedding is fall of next year. Is it because my wedding is so far off that she doesn't pay attention to us? Am I being unreasonable asking her to answer/acknowledge my questions in reasonable time, like a week? I talked to her twice in the past month and she was supposed to send me various items a few days after that call and two weeks later I have not one email from her. Not even a call. Am I being unreasonable here? How often should she contact me if my wedding is 10 months out?
2007-10-17 13:32:30 · 14 answers · asked by Lizzie P 1 in Family & Relationships ➔ Weddings
It doesn't matter if you're wedding is in 10 days or 10 years, the bottom line is you're paying the woman for performing a service...one she is not doing.
If she is this indifferent now, imagine how she will be as your wedding draws nearer! I'd fire her now and hire someone else. This may sound harsh, but come on, you are paying someone to do their job. They need to do it!
Good luck!
2007-10-17 13:43:44 · answer #1 · answered by kiki 6 · 2⤊ 0⤋
You should be able to reach your wedding planner at any time and she should always return your calls immediately. If she needs time to research or find information she should give you a day she will return your call and if she doesn't have the material at that point she should call anyway just to let you know she is working on it. I am an event planner and my phone rings constantly from brides who have questions or thought of an idea or want to know what I think. Some of these brides have over a year till there wedding. This is a very big day for you. A day you have been planning for all your life and something you and your husband will remember forever. You hire a wedding planner so you do not have to worry or pursue people but that is what she is making you do. It doesn't matter if your wedding is 2 years away or 2 days away you should be treated with the utmost respect and professionalism. This includes putting your mind at ease. If she is not capable of doing this you need to find another planner. You're wedding is too important of a day to have someone working for you that you do not trust completely to complete the task at hand or even answer your questions. If you are looking for another wedding planner or want to run ideas past me about her conduct feel free to email me. Good luck!
2007-10-18 02:00:18 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Lizzie, sorry to hear that the "wedding planner" you have selected is not fulfilling her obligations to you. When you engage someone for their services you are entitled to expect them to be both competent and professional.
Among other things, a successful event planner of any kind must be an efficient manager and a good communicator. Unfortunately she is proving herself to be neither of these.
When deciding on how you respond to her behaviour consider the following:-
No competent manager should ever fail to keep a promise to a client. If she is proving unrealiable in sending material to you (an activities you can measure),how can she be a source of reassurance and support during the later stages of your wedding preparation. This will be a very stressful time even if everything is going to plan - believe me so many couples get hyper-nervous as the big day draws close. You need to be confident that when she makes a commitment to do something, she does it as agreed.
The success of any big event is largely determined by careful planning and important well informed decisions being made timeously. Her lack of communication hinders this being done successfully.
A professional wedding planner should also deliver a personnal service to you and your fiance. Making herself available to talk about any concerns you may have - basically doing the task you have recruited her for.
I do hope you resolve this difficult situation soon and wish you all the best for the future.
2007-10-19 14:04:32 · answer #3 · answered by A Panther 2 · 0⤊ 0⤋
i'm in Australia and that i'm guessing uk customs are closer to ours than to the u . s . a .. i did no longer hire a planner nor did i might desire to. by skill of far the biggest fee grew to become into the reception. The photographer and fashion designer have been human beings we knew (so no wedding ceremony planner could have been waiting to compete on fee), and all the different expenses have been noticeably small in assessment. There are some American issues that are actually not common right here (prepare consultation dinners, bridesmaids' lunch/breakfast and DJs spring to strategies - basically we've got not something yet a marriage and a reception, with hens'/dollars' nights no longer organised by skill of the couple besides) which makes for much less making plans to do.
2016-10-13 00:21:46 · answer #4 · answered by gayston 4 · 0⤊ 0⤋
You're paying her...so NO it's not too much to ask. If she's not treating you with the respect you deserve (since you ARE paying her) I would find another. It doesn't matter when your wedding is...she should be answering your questions, concerns and comments within a timely manner...not weeks later. If you're not important now...you might NEVER be.
If you call her....she should be returning that call within a week. if she's supposed to be sending you something....you should receive it within 3-5 days. It's not wedding season right now...or at least the very tail end of it, so she should be using good customer service.
Good luck and ditch the witch
2007-10-17 13:41:43 · answer #5 · answered by Miss Sunshine 5 · 1⤊ 0⤋
Well, she shouldn't have to contact you daily, but if she doesn't return a phone call in a reasonable amount of time (1 to 2 business days...max) then I'd fire her and find a new wedding planner. She's not doing what you're paying her to do, so pay someone to do it that's actually going to do it. Good luck!
2007-10-17 14:59:35 · answer #6 · answered by basketcase88 7 · 0⤊ 0⤋
Get a new wedding planner...she's suppose to be there to help you out. A wedding 10 months away?...you are not being unreasonable!
2007-10-17 13:59:34 · answer #7 · answered by barb c 2 · 0⤊ 0⤋
If she can't return your calls in a week--I would fire her while it is early in the game. This way you have time to find someone new. If you must keep her, then when you finally do talk to her explain that you need your calls returned within a week or sooner or you will have to fire her. Good luck--you are not unreasonable, this is her job.
2007-10-17 13:36:22 · answer #8 · answered by Moose 2 · 2⤊ 0⤋
Yes, I would check any agreement you have signed to see if you are able to get back any deposit you've given her.
Her job is to provide customer service and take away the stress of planning your wedding.
I planned my own wedding, and it wasn't hard at all...certainly less stressful than trying to hunt down someone YOU HAVE PAID TO PROVIDE A SERVICE.
There are scads of wedding planners out there, so find yourself another one.
2007-10-17 14:11:04 · answer #9 · answered by michnjonaustin 2 · 0⤊ 0⤋
Did you sign a contract? Does your contract explain what the process is? If not, or she is not living up to her own contract, I would find another wedding planner.
2007-10-17 13:36:52 · answer #10 · answered by Dan H 7 · 2⤊ 0⤋