Is it necessary to purchase a "DSL" modem, if your computer has a dial-up modem already installed?

Question

I am over my trial period for internet service with AOL, which only required me to connect a telephone cord between my computer and wall jack, for dial-up. Now ATT says in addition to signing up for internet service, I need to purchase a DSL modem to connect the internet. Why is this necessary? My computer has a connection for the dial-up. Is this not the same process? I really don't understand, the difference if any. I humbly request an informed response. Thank you

Answer 1

The DSL modem connects to the LAN networking card on the back of your PC (if you have one). It is completely different than the dial-up modem.

DSL provides faster service than the dial-up modem and frees up your phone line.No way around the need to buy a modem.

It is most likely ATT signed you up for DSL internet service rather than dial-up service. You might want to cancel your order and specifically request dial-up service instead.

I suggest you read the following pages for some background info on the internet.

http://netforbeginners.about.com/cs/internet101/a/inet_handbook.htm

Answer 2

You have an Analog Modem installed currently, a DSL modem is very different. You will need to get the DSL modem in order to connect to a DSL line.

Answer 3

DSL is high-speed internet and uses a special modem to use the extra wires on your phone for internet. You won't need a DSL modem if you're purchasing dial-up internet.
It sounds like AT&T has misunderstood your request and is selling you DSL.

Answer 4

A DSL modem uses different hardware than a dial-up modem, and uses a different set of protocols to transmit and receive data. They are incompatible with each other.

Sam L.
Customer Service
Solid Documents, LLC
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http://www.soliddocuments.com