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I then canceled my booking the same day. Will I get my $500 back ,and if so when will i get it?

2007-10-09 06:06:42 · 8 answers · asked by lockealicia 1 in Travel Cruise Travel

8 answers

This is Carnival's cancellation policy from their web site:

"No refunds will be made in the event of “no shows”, unused tickets, lost tickets, interruptions, partially used tickets, or cancellations received late or after the start of the cruise. A cancellation occurs when a stateroom is released and not simultaneously rebooked on the same sailing. Cancellation charges for individual bookings will be assessed as listed below.

DAYS PRIOR TO DEPARTURE DATE

2, 3, 4 & 5 DAY CRUISES CANCEL CHARGE (per guest)
Up to 61 days ...... None (except cruises to nowhere*)
60 to 30 days ......... Deposit**
29 to 8 days ........ 50% of Total Fare
7 days or less ........ 100% of Total Fare


DAYS PRIOR TO
DEPARTURE DATE 6, 7 & 8 DAY CRUISES
CANCEL CHARGE (per guest)
Up to 76 days ......... None
75 to 30 days ......... Deposit
29 to 8 days .......... 50% of Total Fare
7 days or less .......... 100% of Total Fare"

If you paid your deposit by credit card it will probably take 4 to 6 weeks for the credit to appear on your statement. Cruise lines do not make credits as fast as they make charges. Then there will also be a delay in the time you actually receive your card statement with the credit.

If they told you that they were going to credit your account I suggest that you wait about a week and then call them to be sure that the transaction is being processed.

2007-10-09 06:41:04 · answer #1 · answered by TINKERTOY ..... the 1 & only 7 · 4 1

Most all cruise lines charge 10% down of the total cost of the cruise. It is not a flat fee like some have said, but always a %. There may be ways around this too. Like if you have a travel agent that books many many cruises, she may be able to do a group booking. Then it may be only $100 per person. Now when you do go on this cruise, you can also put down future cruse credits of $100 per person. So if you do that, then when you book another cruise, your deposit will already be there ready for you to use. I know for a fact that Princess does this and I believe most other cruise lines too.

2016-05-19 23:20:45 · answer #2 · answered by shari 3 · 0 0

You should get it back. Two years ago I booked a cruise wih 5 friends on Carnival Fascination and one had to cancel literally 3 hours later. They refunded her deposit immediately and she recieved a check within two weeks with no problem because of the time we cancelled.

2007-10-10 11:33:51 · answer #3 · answered by Anonymous · 0 1

I'm a travel agent and yes they should return your $500 deposit unless it's noted otherwise. Did you book directly through carnival? If so call them and ask when it will be refunded. If you paid by credit card they will just credit it back. Since it was the same day you should be fine. You can check out my website if you would like you may be able to contact carnival through it. www.mysunnydaygetaway.com
Good Luck!!!!

2007-10-09 06:40:04 · answer #4 · answered by mysunnydaygetaway 1 · 0 2

Yes you will get your money back, its only a DEPOSIT.
Since the card was processed instantly, then you cancelled the cabin, your refund should show up in 7-10 days on your Credit Card.

2007-10-09 09:15:58 · answer #5 · answered by kim_n_pace 2 · 0 1

YES unless it was under penalty, it can be if Final payment was due that day, I would never book directly go with a travel agent they usually get you a better deal, Heres a site I use often.

2007-10-11 05:18:33 · answer #6 · answered by Anonymous · 0 1

What is the company policy on cancellations. With such a quick cancellation, I would think you would get your money back.

2007-10-09 06:14:28 · answer #7 · answered by Diane M 7 · 0 1

Yes you will get it back. They will credit your CC that you put the deposit on.

2007-10-09 07:17:16 · answer #8 · answered by kimmer727 5 · 0 0

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