My credit card payment was due October 6; balance was $500. Minimum payment is $15. I use my credit card for EVERYTHING so I can earn points, but I pay off the balance in full each month. I always pay on time or early, but never late.
Until this month. On Sept 20, I sent out my check for $1K (I was planning to pay the balance due plus the amounts of charges not on the statement) using the pre-addressed payment envelope they sent with my statement.
I continued using my credit card, thinking nothing was amiss, but then it would get denied at some stores & restaurants. So I check my credit card account online and discover that my payment was never received! So my payment is late (even tho I sent it on time) and I've got the $39 late fee to prove it. On top of that, because my check was never received, I'm at my credit line limit!
I'm worried what happened to my $1000 check I sent. And of course, worried about my credit score and how to go about fixing this. What to do?
2007-10-08 15:35:03 · 20 answers · asked by babybug74 2 in Business & Finance ➔ Credit
I want to talk to my bank. This is really bothering me! Unfortunately, today is a freakin' Federal Holiday! Guess I'll have to wait til tomorrow. And thanks to all of you for suggesting I pay online. Most of my other bills I pay online; I just never got around to setting this one up.
2007-10-08 15:47:06 · update #1
About your credit, if you've had this card a decent amount of time and have shown the unblemished history you report, you should calll their customer service and throw yourself at the mercy of the person who answers. Tell them honestly what happened, and ask them to look at your payment history and see that it is completely out of character for you. Ask that they accept another payment, and tell them you are cancelling the original check. If you can pay them immediately by debit or other means, do so. They really might take the blot off your credit rating if you do it once and never again. It worked for me. Don't forget to cancel that check at the bank. I feel for you, I have been there, but my credit card company was surprisingly nice about it. Good luck!
2007-10-08 15:43:35 · answer #1 · answered by spelldine43 2 · 1⤊ 0⤋
Credit Card Lost In Mail
2017-01-15 07:00:58 · answer #2 · answered by spurgin 4 · 0⤊ 0⤋
As you can see, the most obvious thing to do is stop payment on your check #1.
#2, call your credit card company if they haven't already called you and explain that your payment was sent, and this totally caught you by surprise.
If this is the first time it has happened, more than likely they will accept a check over the phone from you (make sure you check your bank balance first and make sure no one has cashed it causing you a negative balance in your account), and it's a done deal.
Unless you go 30 days late, I don't think it'll be reported, anyway.
2007-10-08 16:01:59 · answer #3 · answered by Anonymous · 1⤊ 0⤋
Call the bank. You will have to stop payment on the check and send a new one to the credit card company. Have you tried paying bills online? A lot of banks and credit unions don't charge for the service and it works pretty well.
2007-10-08 15:38:58 · answer #4 · answered by waia2000 7 · 1⤊ 0⤋
Stop payment on the check and make payment over the phone. Better yet, enroll into their website and make payment on line. Payment over the phone may cost you $15.
If you've never been late before, call the credit card company and ask to waive the late fee. They will not be able to change your payment history but they may refund the late fee for the first defender.
Never rely on the post office.
2007-10-08 15:46:45 · answer #5 · answered by Prenn 3 · 1⤊ 0⤋
Nope Many people use this excuse who do not send in their payments, so, the credit card company doesn't make a habit of believing those who may actually be telling the truth. If they let one guy off without the penalty, they gotta let everyone off. What I would suggest to you is to enroll in this credit cards online banking so you can pay your bill online instead of hoping the mail will not get lost. Otherwise, you can count on this happening again, unless you want to pay extra for them to have to sign for the envelope.
2016-03-19 08:17:35 · answer #6 · answered by ? 3 · 0⤊ 0⤋
Call your credit card company, cancel the check with your bank and pay online. You should set up an online payment account with all your credit cards. It's faster and always on time.
2007-10-08 15:54:27 · answer #7 · answered by dawnb 7 · 1⤊ 0⤋
STOP PAYMENT ON YOUR CHECK! That's what you need to do before you do anything, then second, if you have duplicate checks...make a copy of your check and fax it to the company showing that the payment was posted...if that doesnt work get a statement from your bank showing the check being posted so at least they know you sent the payment before the due date...then call and speak to someone and work some type of arrangement out! Hope this helps!
2007-10-08 15:39:53 · answer #8 · answered by Mrs.Allen 1 · 1⤊ 0⤋
First of all check your account if 1000 is still there. If its there which it should be call your bank and cancel the cheque by giving them the cheque number. If the money is not there check whom its gone to if its your credit card company call them and give them good lecture your money cant go the third way as the cheque was in the credit card company name. last if credit card have not received the money still call them tell them the whole situation but I dont think its gona work just consider it a little badluck.
2007-10-08 15:48:09 · answer #9 · answered by chwaqarkhan 1 · 1⤊ 0⤋
One late payment will not hurt your credit. It is very good that you pay your bill in full monthly. Stop the check at the bank asap, and call the 1-800 no on the back of your credit card and pay your bill over the phone w/ your checking account info.
2007-10-08 15:42:25 · answer #10 · answered by Jamila J 1 · 1⤊ 0⤋