I do...I would provide feedback to the higher management team to share my experiences and usually the company appreciate the feedback from the customers..
2007-10-05 10:30:57 · 13 answers · asked by Anonymous in Entertainment & Music ➔ Polls & Surveys
when I do share my experience through the company headquarter or central office, I usually get free store credit or gift card or coupons or free items/deep discounts...lol
2007-10-05 10:38:21 · update #1
If it's really bad, most certainly but if it's like ehhh, that could've been better, I don't want to waste my time.
2007-10-05 10:34:03 · answer #1 · answered by Adelphie 5 · 0⤊ 0⤋
It depend what the person did... But To be honest, compliants won't have that much affect on them even if you let the management know. They get so many compliants from customers. Beside, it is really hard to fire someone because they give bad customer service. Manager know that workers gave 70%-99.99% effort on certain days.
You can file a compliant and let them know and keep some mental note.
2007-10-05 10:38:29 · answer #2 · answered by Anonymous · 0⤊ 0⤋
They may appreciate the feedback, but the management doesn't REALLY want to take that call. They have lots of other things to be doing than to stop and listen... even though that may be a part of their job duties.
2007-10-05 10:34:34 · answer #3 · answered by Erin 3 · 0⤊ 0⤋
I hate ppl that nag! about SILLY things..
I used to work in Customer Service for 4 years OMG..
I never EVER no mattter what *****..
Once you work it..you respect them..you put up with a lot of
BS
from ppl...and half of the time is THERE right!
bc/ customer is ALWAYS RIGHT!
After that long---I said good bye..Customer Service and HELLO--
HORSE TRAINING..lol---
2007-10-05 10:54:43 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Oh Yeah definitely! I won't tolerate poor customer service. You better believe I'm going to complain. : )
2007-10-05 10:38:51 · answer #5 · answered by ME 5 · 0⤊ 0⤋
First time customer: No just never go back.
Regular customer definitely.
2007-10-05 11:23:08 · answer #6 · answered by JUAN FRAN$$$ 7 · 0⤊ 0⤋
I usually do by sending a letter
2007-10-05 10:34:05 · answer #7 · answered by Anonymous · 1⤊ 0⤋
Only if my problem did not get taken care of.
2007-10-05 10:34:32 · answer #8 · answered by ☆Zestee☆ 5 · 0⤊ 0⤋
no i think its a waste of time
2007-10-05 10:34:18 · answer #9 · answered by ms. redd 3 · 0⤊ 0⤋
No, but I do give compliments.
2007-10-05 12:39:45 · answer #10 · answered by Kim 6 · 0⤊ 0⤋