I used my debit card at a shady local pizza shop, my order came up to $10.70, I remember taking note of it. I was stupid and misplaced my receipt. While making the transaction I DID sign a store receipt stating I agreed to pay 10.70. My bank statement says that they charged me more than i signed to pay, do I have any legal standing against them?
2007-10-04 13:31:54 · 7 answers · asked by pghpanthers2 2 in Politics & Government ➔ Law Enforcement & Police
just go to your bank and tell them they over charged you, and have them reverse it,,,,,,,,,,,,
2007-10-04 13:47:23 · answer #1 · answered by ABCDEF U 4 · 1⤊ 0⤋
Legal standing means you are a party to the transaction and therefore entitled to sue. Even with the receipt, I have no legal standing in this case. Evidence is another issue. Without a receipt, you may have trouble proving the amount is wrong after admitting you did use the card at the pizza shop. The store is required to keep the receipts for a certain amount of time. If they can't produce the receipt you signed, the card issuer must reverse the charge. If they tampered with the receipt after you signed, your case is made for you.
2007-10-04 16:01:46 · answer #2 · answered by STEVEN F 7 · 0⤊ 0⤋
Call the credit card company. They will have a record of the transaction, and can tell if the trasaction was altered after.
Credit card companies do have the power to hold the charge if you contest it. They will investigate the incident, and most likely credit you, your business is more important than an overcharge they can easily absorb.
If you discover something was changed, tell the owner of the pizza place. They should be able to tell if the amount coincides with anything on the menu. If the amount doesn't look legitimate, they may re-run your card with the correct amount, and take action against the employee.
2007-10-04 13:46:33 · answer #3 · answered by trooper3316 7 · 1⤊ 0⤋
Go get a copy of the statement from your bank to see if and how it was changed. If you do not have your copy, it is a problem of proof, your word against their alleged writing, if it was changed. As for filing a police report, if you were actually in the store and the receipt was changed, the credit card issuer, like for instance American Express, might not want to issue a credit. The merchant might say you bought something else. You could try filing a police report, but you need proof of what you agreed to pay and thus you need the receipt.
2007-10-04 13:38:38 · answer #4 · answered by Anonymous · 0⤊ 0⤋
You need to contact your bank ASAP. Dispute the charge in writing. Complete an affidavit of forgery. The bank and/or the debit card processing company (MasterCard or VISA) will then (as is required by law to) investigate your dispute and resolve it.
Don't go to that pizza place again and warn your friends & neighbors.
2007-10-04 13:48:39 · answer #5 · answered by rjrmpk 6 · 0⤊ 0⤋
You have to send a written complaint to your bank stating that their is discrepancy with the charge. You probably have 30 to sixty days to file the complaint. Once the complaint is filed then the bank will investigate and ask the pizza shop to produce the charge slip with you signature. They will be able to see if the slip was altered.
I hope this helps.
2007-10-04 13:39:48 · answer #6 · answered by bernie 2 · 1⤊ 1⤋
Yes you have standing. If it's not a significant amount I wouldn't mess with it. Go to the pizza place and speak to the manager. See if he can work out getting a free pizza or something.
2007-10-04 13:36:53 · answer #7 · answered by spag 4 · 0⤊ 1⤋