Hp Pavilion ZD8000 recovery?

Question

I have the computer listed above. i am trying to run a ful system recovery i have the disk, i have the serial code, i run it, it restarts itself, then asks to run from cd or hd. i choose the normal one, and it restarts normally, does not continue the recovery. i choose the boot from cd, a blue screen comes up and says "Window Setup" and does nothing from there on.
what to do?

Answer 1

Your best bet is to contact HP on line or call them. They have excellent support. Good luck.