I have an HP computer. A newer one. And it came with vista home premium. i been using it for a while and it was crappy. some things never worked and something happened cuz some programs wont work and the media keys for changing songs on the keyboard dont work. and some other things which i dont even remember cuz its been like that for a while. but i downloaded vista ultimate from a torrent (yes i know what a stupid thing to do, so dont tell me about that) i have put taht vista ultimate on another computer and it worked. but i used it to upgrade my computer and i left it for a while upgrading and it said it failed or soemthing and now i cant get my old OS back or anything. Cant i get it back somehow? THere is still stuff on there that i need. I backed up some of the things but some things wouldnt copy to back up!. What can i do? Anything? It wont boot into windows. I put the recovery disc in and it said loading windows files but it never did anything. it jus stayed at a black screen wit
2007-10-03 14:08:43 · 4 answers · asked by Anonymous in Computers & Internet ➔ Software
the mouse cursor showing. the recovery option when you first turn it on wont load either. I click F8 i think it is to do it and it dont do anything.
2007-10-03 14:09:32 · update #1
Well i cant even re install it cuz i put the disc in and it just ends up at the black screen so im pretty sure i cant re install it anyways..
2007-10-03 14:21:22 · update #2
Phone H P and tell them to send you a postage paid return mail box so you can send their crap back.
2007-10-03 14:17:44 · answer #1 · answered by Lynne W 6 · 0⤊ 1⤋
If you need to recover stuff off that hard drive, you need to take it out and put it in another working pc as a slave drive, and pull off what you need. Then wipe (erase) the hard drive.
Then put it back in your HP and *now* use your Recovery CD. The recovery CD is stalling because of the Torrent version you attempted to load. You can't go forward (fix the Torrent version) and you can't go backwards at this point. So you need to salvage what you can and move on... Sorry it's not better news, and good luck!
2007-10-03 14:15:40 · answer #2 · answered by kbugiell 5 · 0⤊ 1⤋
Hi. Get a friend to copy all data from your hard drive using the jumpers on the back of the drives to set MA (Master) and SL (Slave). Once you have the data copied, re-install the OS you want on your drive. Then copy your files back, reversing the MA and SL settings.
2007-10-03 14:14:13 · answer #3 · answered by Cirric 7 · 0⤊ 1⤋
Do you have the phone number for a support center? The only other advice I can give is to go to where you got the computer and ask them for help...???
2007-10-03 14:15:55 · answer #4 · answered by ? 4 · 0⤊ 1⤋