I live in NY and thought that companies are not to charge your credit card until the merchandise purchased has shipped. We bought an item off the website in july and still havent received it. We were never notified that the item was on backorder and the credit card was indeed charged back when the order was placed. We have tracked down a member of the management staff who is asking for the credit card number in full to refund us our money. Shouldnt their database still have this since they charged it? I am worried about their credibiltity and would rather not give "some guy" my cc #. Thanks for any advise you can offer!
2007-10-03 04:51:12 · 2 answers · asked by Anonymous in Business & Finance ➔ Credit
No, it is not illegal. Some companies immediately charge your credit card. Most reputable companies wait till the merchandise is shipped before charging the credit card.
Dispute the charge with your credit card company. You are probably past the 60 days but maybe your credit card will process the dispute anyway.
2007-10-03 04:59:44 · answer #1 · answered by bdancer222 7 · 1⤊ 0⤋
Call up your credit card company and ask this question.
2007-10-03 11:55:39 · answer #2 · answered by Ms. X 6 · 0⤊ 0⤋