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7 answers

A lot of people are unaware that you CNAs do some of the hardest and most thankless work in a healthcare facility. Unfortunately, I don't think there's a lot you can do about an ungrateful family. You didn't go into any detail about what they're doing or saying to you. You can speak to your supervisor and see what he/she advises.

Does the family visit very often? If I were you, I'd make myself scarce when the family comes to visit. Try to make it a point to be "needed" in another patient's room, or at the other end of the hall. Try to avoid them.

BTW, thank you for being a CNA.

2007-10-03 00:24:35 · answer #1 · answered by ~RedBird~ 7 · 0 2

Have you ever worked at any other facility? They are not all like that. When a nurse or family member comes to me to tell me that a CNA did something special or they appreciated something they did for a resident, I make sure to tell the CNA what was said and put a note in their employee file. Many times the job of a CNA is thankless, but there are many rewards to the job you do. Such as, knowing that you are doing your best to make an elderly persons quality of life just a bit better that day.

Take pride in the work you do. THere are some that are only there for the paycheck.

2007-10-03 08:37:14 · answer #2 · answered by Jayme M 3 · 1 1

unfortunately there isnt much you can do besides grit your teeth and shrug it off. I too am a C.N.A in a long term care nursing home. Best you can do is tell your charge nurse. If you have a good one, they can have a sit down with the "problem family" and try to clear the air. But sometimes it's just not that easy. Just do the best you can, keep your head up and keep going. I could tell you some "problem family" horror stories that would make your hair stand up. one family has given us the time of day to open the curtains, a certain amount of inches, and adjusts it for the seasons. and if your not accurate in their demands, look out.

2007-10-04 13:58:13 · answer #3 · answered by Wild1577 4 · 0 1

Tough it out while looking for a new job. Some nursing homes have poor management and a cloud of doom. They are not all like that.
Also look at jobs in home health, hospitals, and community service agencies.
With your medical background you could do case management, private duty aid, or train at hospital for a varity of jobs.
Good Luck.

2007-10-03 07:29:11 · answer #4 · answered by ruby 4 · 1 1

There's nothing that you can do except do your job. I have a CNA license too, and when I took a community college course to prepare me to be one, the first thing the instructor said was,"Is there anyone here who can't stand being talked down to, being the low man on the totem pole? If so, please leave right now."

2007-10-03 07:22:41 · answer #5 · answered by Kate J 6 · 0 1

I have never had that kind of experience. around here every one is so grateful for the help and cant thank me enough. sorry you have such a bad place to work. check into some assisted living places where the work is not so hands on and try that.

2007-10-03 07:25:05 · answer #6 · answered by Aloha_Ann 7 · 1 1

Pretty much nothing, unless you want to tell them if they can do a better job then do it themselves. I did that once, nd the complaints from the family stopped.

2007-10-03 14:26:13 · answer #7 · answered by bored 2 · 0 1

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