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i want to full scan my computer and remove all viruses... please help me,, i need a step by step procedure

2007-09-28 16:45:20 · 6 answers · asked by jason C 1 in Computers & Internet Security

6 answers

For Windows XP

If the computer is running it is best to shut down Windows and then turn off the power.

Begin by first clicking on the Start Button and then click on Turn Off Computer.

Now click on the Turn Off red colored icon to shut down your computer system.

It is best to wait between 15 to 30 seconds before you turn your system back on.

Turn on your computer and start tapping the F8 key on your keyboard.

Some Computers may display a keyboard error message if you begin tapping F8 too quickly.

Restart your computer again and begin tapping the F8 key a brief second or two later.

When the Windows Advanced Options Menu appears, Choose the Safe Mode option and hit Enter.

Windows will now boot your computer up in Safe Mode.

2007-09-28 16:50:43 · answer #1 · answered by G 7 · 0 1

You want Safe Mode, not safe mood.

1. Turn off the computer and let the drive stop spinning (everything is quite).
2. Boot up the computer and when you see text appear on the screen start tapping the F8 key. Don't hold it down, or that will cause an overflow error, just keep tapping it.
3. After the BIOS loads then Windows will start and if it detects the F8 key being hit at the right time it will go into safe mode.

Often the computer asks if you want to go to safe mode, safe mode with networking options (including the Internet) or your normal operating system. You want to go into safe mode without networking and not go on the Internet to make sure your system is isolated.

In safe mode the computer only loads the bare minimum that it needs to run and it loads each program one at a time in a step by step procedure. It is a diagnoses mode so that a technician can track down a problem. Some viruses put a little program in the machine that starts them up when you boot the machine and you can't uninstall a running program. If you boot up in safe mode then this program may not start and it is possible to delete the virus.

Once you have the computer up and running you will see the words "Safe Mode" in each of the four corners and the screen will default to the minimum monitor requirements. You may have to right click on the bare desktop and select the properties option to change the screen setting so you can see all of your icons and programs.

Run your virus scanner normally and it should detect and remove the virus. If that doesn't work then you might want to go to the DOS prompt and type in "Scan Disk." This phrase makes the computer check the hard drive for any errors and some viruses can duplicate an error or have created one. It is also a good time to run a disk clean up.

Go to the desk top and double click on the My Computer icon and then select the hard drive you need to clean up and right click the mouse. Then select the properties option and a dialog box will appear with a pie chart showing how much of the disk drive is being used. Under that pie chart is the cleanup button. It is a safe program that deletes some temporary files and cleans up some other junk on your computer without harming your operating system or any of your programs.

I suggest you go to CNET.com and pick up a Registry Cleaner program; that checks for changes in the Operating System Registry which can pick up and remove some viruses. It also cleans up empty registry keys which can slow your computer down.

Finally, once a year you should run a defragment program to clean up the data on your machine and make sure all the files are connected in a straight file on the hard drive. A fragmented file is laid down on the hard drive in several locations because their isn't enough room to squeeze it all in at one spot. This happens when you move a lot of files around or install new files over old files and it can slow down the computer.

Start > Programs > Accessories > System Tools > Disk Defragmenter. The dialog box that opens up is pretty clear and simple to use.

That should give you a happy, healthy computer without any fatal skips or nasty viruses running around. If you do still have a virus then you need more help than I can give you, than most people can give you and you may even have to reformat the drive and reinstall the Operating System and your programs. Even that may not get rid of everything, I have met one virus that hides in the System Volume Information file which is almost impossible to get into and edit. I was able to remove the virus, but a fragment of it still lurks in that file and while I can find it with my tools I can't remove it. It is a small piece of a non-functioning virus so I don't mind, but even a total reformat didn't kill it.

2007-09-29 00:07:20 · answer #2 · answered by Dan S 7 · 0 1

Windows XP has completely eliminated the F-8 key tapping.

If you run WinXP then simply click > Start > Run > msconfig....

Click Start (lower left) and on the Menu click "Run". Then in the little window that pops up (lower left) type in " MSCONFIG" in little letters without the parenthesis and click "Go" "Okay".

This opens the Windows Diagnostics Panel. You click the BOOT.INI tab at the top (about 3 quaters to right) and then "Safe Mode"..... you touch nothing but "Okay" in any windows saying you are re-starting in diagnostics safe mode - everything is a simple restart automatically. Run nothing except your security software scans (antivirus, antispyware). You cannot access the internet in Safe Mode. It is a specific diagnostic operation of the Operating System allowing only a basic start up. DO NOT sit there playing games or audio/visual media and so on - or you may damage the system and-or softwares !!! Do the scans and get out after you click Quarantine or Delete on malware found.

RETURN TO NORMAL MODE.... Same thing again. Start > Run > ...type "msconfig" > Okay..... At the Diagnostics Panel simply click the NORMAL mode tab right on th very first tab it is opened to and touch nothing but allow it to automatically reboot into Normal Mode which is where you would be now normal operation. Only click any windows giving "okay" to reboot to Normal Mode.

FYI.... The Safe Mode operation is used to stop the malware process enabling safe and entire removal.

Safe Mode: How to go into Safe Mode
Rich Text File
http://www.bluecollarpc.net/downloads/SafeMode_WindowsXP.rtf

2007-09-29 00:35:49 · answer #3 · answered by Anonymous · 0 1

Restart your system and while reloading press F8 from the choice you can select SAFE MODE

2007-09-29 08:36:52 · answer #4 · answered by sriram 2 · 0 0

1-log in
2-while logging in press many times on the F8 key
3-then you will find many choices to the way you want enter your pc choose safe mode and press enter and wait for the loading
just that!!

2007-09-28 23:53:50 · answer #5 · answered by egyptiangirl 1 · 0 1

make it feel comfortable and reassure it that nothing is going to happen to it. It should feel safe in no time

2007-09-28 23:53:17 · answer #6 · answered by systemofanalias 4 · 0 1

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