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Well my mom said that while she was on this computer something popped up about spyware and she clicked it off because she knows about nothing about spyware and stuff. I do recall opening these e-mails from Coca-Cola saying I won $500,000 but it really wasn't from Coca-Cola just someone trying to be Coca-Cola. And from Shell Corp. [The gas station] saying something about family member dieing in a plane crash. SO HERES A WARNING TO PEOPLE: DON'T OPEN ANY OF THOSE E-MAILS THEIR SPYWARE LIKE I GOT!

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But How do I get it off? Please, I need help. What does spyware on your computer do to your computer and how can I get it off? I don't go on and bad websites (I'm only ten). So I don't know.

2007-09-28 14:02:30 · 6 answers · asked by KaykayxMichelle 3 in Computers & Internet Security

I already have AVG.

2007-09-28 16:43:45 · update #1

6 answers

Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/...
Panda - http://www.pandasoftware.com/products/ac...
Norton - http://security.symantec.com/sscv6/defau...

Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/downl...
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tp...
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-a...

(These programs can be run in Safe Mode after downloading and updating)

Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.

Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareb...
==============================...
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.

Free technical help forums

AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/...
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/...
Spyware Info Forums
http://forums.spywareinfo.com/index.php?...
GeekstoGo
http://www.geekstogo.com/forum/forums.ht...

2007-09-28 14:21:28 · answer #1 · answered by topdn 7 · 1 1

You should use an antivirus program and antispyware software, because your computer is now infected with viruses and/or spyware.
Here you have more information on computer security, as well as good and free programs that you can download into your computer:
The website list top ten the best and newest anti-spyware in 2007.
-Top Ten Anti-Spyware Software Review 2007 link-
http://topten-reviews.info
All can be trusted and you can download one.
All are Free 30-Day Trial.

2007-09-28 22:13:41 · answer #2 · answered by Anonymous · 1 0

Here is a list of some free ANTI-SPYWARE programs.
Adaware is probably the most popular.

Adaware
http://www.lavasoftusa.com/software/adaware

Microsoft Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx

AVG
http://free.grisoft.com/doc/avg-anti-spyware-free/lng/us/tpl/v5

Spyware Terminator 2
http://www.spywareterminator.com/

Spybot
http://www.safer-networking.org/

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You can also do an online scan.
http://housecall.trendmicro.com/
http://www.ca.com/us/securityadvisor/pestscan/

McAfee has a free site-advisor tool that helps you prevent going to websites that may be dangerous.
http://www.siteadvisor.com/

2007-09-28 21:06:18 · answer #3 · answered by Anonymous · 1 0

You need to download anti-spyware and have it clean your system.

2007-09-28 21:08:21 · answer #4 · answered by Belgariad 6 · 1 1

http://www.avast.com/eng/download-avast-home.html

2007-09-28 21:08:40 · answer #5 · answered by Anonymous · 1 0

you need linux

2007-09-28 21:05:40 · answer #6 · answered by Anonymous · 0 2

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