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I bought a new computer, it's running Vista Home Premium. When I click to shut down sometimes it closes all programmes, the monitor goes on standby, but the tower is still on. It happens about half the times I shut down, the other half it goes off fine. I've looked at the 'Change what the power buttons do' part in Contol panel and it's set to shut down when I press it so that's not the problem.
Can anyone help please?

2007-09-28 04:48:19 · 5 answers · asked by Anonymous in Computers & Internet Hardware Desktops

5 answers

I might be able to help you with a possible solution, as I had exactly the same symptom with Vista Home Premium.It was on a second drive installed in a 2 year old machine (AMD Athlon 64 bit processor), with dual boot at power up, so that I can select XP or Vista. The second drive was installed by PC World, complete with software installation.
I returned it to the Tech Guys at the store, and the engineer told me that he had to get the latest updates for the BIOS on my motherboard.
Since then it has been fine. If your machine is still in warranty, I suggest that you return it to the supplier and ask them to check if the BIOS is compatible with Vista.

This is not the only problem that I had with Vista. At first it wouldn't save changes to the desktop and personal preferences at shutdown. It booted to the default set at start up. This was also cured by the BIOS update.
Hope this helps.

2007-09-28 05:12:22 · answer #1 · answered by Seadog 3 · 0 0

When a system won't shut down it is usually caused by something that is running in the background that is not closing when you ask the OS to turn of the computer. This could be a program, a service, or a process. Many times this can be cured by downloading the latest BIOS flash, and installing it. But be advised, flashing the BIOS is a bit dangerous. If the system shuts down for any reason while the BIOS flashing, you can destroy the BIOS and that would mean the motherboard would no longer function. So before you do this or have it done, I would check the msconfig utility along with the services menu and see if there isn't something that is loading with Windows that may be causing this problem.

2007-09-28 05:28:46 · answer #2 · answered by Ron M 7 · 0 0

I agree approximately what has been suggested on the subject of the pc overheating. I somewhat have had this take place to me besides. i bought a sparkling pc because of the fact the different pc grow to be previous and that i felt that it grow to be time to enhance. even though, I do plan on finally cracking open the case and cleansing the followers and seeing if the RAM and the fan or followers have long previous undesirable. i've got additionally had human beings say it is an epidemic or Mal ware yet I enable the pc cool down for an hour and it began up nice after wards.

2016-10-20 05:29:46 · answer #3 · answered by ? 4 · 0 0

As they said, BIOS problem but try pressing Ctrl+Alt+Del and see what processes are still running. It could be something as simple as Windows updates trying to install! :)

2007-09-28 12:52:40 · answer #4 · answered by Techno 7 · 0 0

Check this page out, it deals with shutdown problems.
http://www.delete-computer-history.com/very-slow-computer-shutdown.html

2007-09-28 17:29:20 · answer #5 · answered by Anonymous · 0 0

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