I've had WMP for about 4 years, and I use it mostly to watch videos. Everything was working fine until about 3 days ago. I went to the folder that contained a new avi file I downloaded, and then it said that "WMP had to close because it encountered a problem." I deleted the file, but now whenever I open up folders with avi files in them, the same message appears. Please help.
2007-09-25 14:50:22 · 1 answers · asked by Kevin L 3 in Consumer Electronics ➔ Music & Music Players
Also, when I try to open up the file, the same message appears.
2007-09-25 14:52:37 · update #1
idk how to remove this message but i think i can remove the problem.
1. Close all applications that use Windows Media Player
2. Uninstall Windows Media Player from your computer
3. Go to www.windowsmediaplayer.com
4. Install the latest version of Windows Media Player
5. Your problem might go away
2007-09-25 15:17:02 · answer #1 · answered by DrL 2 · 1⤊ 0⤋