can any one tell me which book is sutable for Total Quality Manegment?

Answer 1

Here are several listed on Amazon. I was hoping I recognized one of them, but then again, TQM is not my specialty. Judging by the titles and descriptions, there must be one of these that can help you, though...

http://www.amazon.com/s/ref=nb_ss_gw/002-4290558-0082457?initialSearch=1&url=search-alias%3Daps&field-keywords=TQM&Go.x=11&Go.y=7

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