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I scanned my pc and after healing the virus it asked me to insert the xp disc as i lost other files unfortunately i do not have one.

Now my media player does not play anymore and when i try to install the other version it is giving me a message that i have it already.

2007-09-24 03:22:25 · 4 answers · asked by Invasion 3 in Computers & Internet Software

4 answers

try this:

Start, Run, SFC.exe /scannow

then try to run it or even install it once again.

2007-09-24 03:30:13 · answer #1 · answered by ThunderCyclon 3 · 0 0

Try to uninstall your current version. For normal you can make a "roll back" to the version which was installed first on your pc. But don't forget: After removing a heavy virus from your computer there can be a lot of files got lost from your operating system. Then it's always better to reinstall windows completely or use the repair option.

Good luck,

Sebastian

2007-09-24 10:36:07 · answer #2 · answered by Sebastian S 3 · 0 0

Try uninstalling the old version from control panel - Add\Remove programs and then reinstall it.
Here is a website with details about how to create a Windows disk: http://www.howtohaven.com/system/createwindowssetupdisk.shtml

2007-09-24 10:32:50 · answer #3 · answered by Julie L 6 · 0 0

go to add and removep[rograms and delete the player then reload the new player also you nay need to reinstall your audio drivers

2007-09-24 10:31:25 · answer #4 · answered by randall g 3 · 0 0

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