I recently just installed windows xp on my new computer. I had the same headset from my old computer and it worked fine but when I installed windows xp it is now saying the device cannot be installed correctly because there is not istallation hardware. It is a plug and play USB headset through logitech. I have the service pack 2 and should be able to just plug it in set it up and use it. INstead I have a (code 28) and it is not letting me use it. What can I do to fix the problem. I have tried Microsoft help... they were no help... I tried logitech as well... they were now help..... please help
2007-09-23 12:39:07 · 4 answers · asked by krymsinwingz 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
I have been to the Logitech website and there are no drivers. IT is a plug and play device and it is compatible with my computer as well.
2007-09-23 12:51:38 · update #1
I was just using the headset not even two weeks ago on the old computer. Unless they have drastically changed everything in two weeks I doubt it. Also it is not just logitech that will not work I just had a friend bring his over which is an Altec LAnsing USB headset. He was using it on his game not more then 5 minutes ago... it will not work on my computer. He is running XP as well and has almost the same system as me.
2007-09-23 13:03:45 · update #2
I have tried plugging the headset into all of the different USB ports. That is not the issue either. The issue is that the computer is seeing the headset as pyshical hardware and not as plug and play hardware. It wants to install the headsets with drivers and make them a permenant cozy little spot on my comp but they are meant to be inplugged and plugged in over an over again thus calling it plug and play. I think at this point it is not recognizing the device type. If there are NO drivers made for these headsets then how can I install the "hardware drivers" ???
2007-09-24 00:09:58 · update #3
It sounds like an older device which is no longer supported by MSN. Looks like your going to have to buy a new headset.
2007-09-23 12:56:44 · answer #1 · answered by CGIV76 7 · 0⤊ 0⤋
You may have to go online to search for the software that goes with your USB headset.
2007-09-23 19:44:55 · answer #2 · answered by Belgariad 6 · 0⤊ 0⤋
Good day....Which Usb port are you using ...I assumed the one in front of the CPU case....Check if some hardware is plug at the back usb port ...maybe the port you are using is already occupied or used....
2007-09-24 06:25:28 · answer #3 · answered by Norman F 3 · 0⤊ 0⤋
go to logitechs web site and see if it is compatible with xp, and might need drivers downloaded for it
2007-09-23 19:47:46 · answer #4 · answered by butchell 6 · 0⤊ 0⤋