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for the last few days iv been having trouble logging onto ebay. it keeps saying:

Your sign in information is not valid, please try again.

now i use it nearly v day, so i know i have the right password. i have checked the case sensitive is correct too. i have also tried to change my both my username and password seperately, by filling out the info and then ebay is meant to send me an email with new details but im not getting any emails from them after requesting them. i have also tried changing from ebay.ie to co.uk and tried to log in there, but still no good, i also tried to question this on community on ebay but even for that i need to sign in.

Originally , i wanted to get on site because i need to leave feedback, and also check on items i bid on to see if i won and need to pay , or got out bid. i dont want to get negative feedback over this. but now , im concerned about what is wrong. cos at first i thought maybe it was problem with all of ebay, not just me. What can i do?

2007-09-23 08:46:16 · 2 answers · asked by rachm0912 3 in Computers & Internet Other - Computers

thanks for answers so far, i have deleted cookies and temp internet folder, but still no good.

yeah my details are confirmed,i have been a member for 2 yrs, and never had any problems with bidding or using any aspect of it before

2007-09-23 09:23:01 · update #1

2 answers

E-bay is very finicky about everybody getting on...
Are you a confirmed eBay member?
(did you give them a cc or bank account number)
try signing as a guest and going to community and see your activity from there... you could also ask questions with the powers that Be on eBay from a free guest account

2007-09-23 08:56:57 · answer #1 · answered by rixparx 4 · 0 0

Frequent problem!! Clear out cookies etc etc from your computer and see if that helps.

If you want to mail me with your user name I'll have a look to see if you have won anything! I'm logged in already.

2007-09-23 08:52:17 · answer #2 · answered by Sal*UK 7 · 0 1

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