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My computer is at risk one kind of virus . My computer memory is thought to be damaged. I cannot use "shift delete " key to delete files in my computer . Why? How can I recover this risk?

2007-09-22 16:44:44 · 3 answers · asked by Anonymous in Computers & Internet Security

3 answers

The FIRST thing to do is DISABLE System Restore.
If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.
The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC. The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

*NOTE: Some scanners ONLY work with IE or may not fully remove malware

http://www.kaspersky.com/virusscanner

Then scan with:
http://www.bitdefender.com/scan8/ie.html


There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

http://onecare.live.com/site/en-us/default.htm (Windows Live Onecare)

http://www.emsisoft.com/en/software/ax/ (A-squared scanner)

http://www.ewido.net/en/onlinescan/ (ewido)

http://www.ca.com/us/securityadvisor/pest/scan.aspx (Spyware scan)

http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx (Virus scan)

http://www.pandasecurity.com/homeusers/solutions/activescan/ (Panda Antivirus)

http://www.housecall.trendmicro.com/ (TrendMicro)

http://www.eset.com/onlinescan/ (Nod32)

http://support.f-secure.com/enu/home/ols.shtml (F-secure)


After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS or firewall as they conflict.

The best things in life are FREE, and great free software can be found @:

Superantispyware.com (Superantispyware FREE)
lavasoft.com (Ad-aware SE)
emsisoft.com (A-squared FREE)
safer-networking.org (Spybot S&D)
javacoolsoftware.com (SpywareBlaster)
microsoft.com (Windows Defender)
free-av.com (Avira AV)
siteadvisor.com (Tells you how safe websites are)
phoenixlabs.org (Blocks malware, government, anti-p2p org's)
zonealarm.com (Top Notch Firewall)
comodo.com (Another Top Notch firewall)
iobit.com (Advanced Windows Care)
Eusing.com (Registry cleaner)
ccleaner.com (Junk file cleaner)


Now if you can afford it, the best software to BUY are:

Spy Sweeper (VERY much worth the $$$)
Security Task Manager
Norton Internet Security
Kaspersky (BEST! =D )
Bitdefender (2nd BEst!)
F-secure (Same as Kaspersky)
Linkscanner (Blocks exploits in real time)
Advanced Uninstaller

If there's ever ONE file you suspect is infected, you can try some single file scanners which use MULTIPLE engines to scan ONE file.
They are @ virusscan.jotti.org or virustotal.com

If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."


*Another thing to consider is using another browser besides Internet Explorer. It has a lot of security holes,
making it less safe. I prefer Firefox from mozilla.org.
It's easy to use, FAST, and has a lot of neat little add-ons you can toy around with. It is also safer from exploits than IE.*


As always, things will vary. I just hope the best for everybody. I'm bound to get some jealous thumbs-down but there's only one way to find things out---try it!
Keep an UPDATED Antivirus, Antispyware, & firewall and things will be fine. And always browse wisely.
As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking you so I can help further security software's measures.
Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted/investigated to security companies.
Hope I was able to help. If I have, please consider returning & leaving a nice comment and
"Best Answer" to whomever you thinks deserves it...

2007-09-22 16:50:15 · answer #1 · answered by Anonymous · 0 0

2

2016-08-27 00:09:06 · answer #2 · answered by ? 3 · 0 0

http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
this is a free anti virus install it first off becouse you cant be on a pc without anti virus protection, scan your pc, second try a reboot sometimes explorer (like every program) doesnt load correctly. now use this utility to check your memory:http://www.memtest.org/ , to use this you need to save it to a disk (cd, floppy or usb key [if you pc is new enught to boot from a usb device]) and reboot the computer with the disk in it (if it doesnt come up with a blue screen that starts testing your memory then you may hafta tweak you CMOS by pressing F1 when your maufacturers symbol or where it shows text before you see windows (just move whatever medium you chose above boot from harddrive) then save and exit (each CMOS design is diffrent but it should be easy to figure out) then it will reboot and then it will run wait untill it finishes to see if your memory is damaged. if it is get it replaced this process might take sevral hours. if none of this helps then (of course if any other options are given to you try then) backup everything important and reinstall windows. if the no shift select hinders you from doing this then go get knoppix (http://www.knoppix.org/ then click the half english half usa flag to get an english version of the page) and burn the image to a cd. this is a cd bootable operating system that should let you back everything up. reinstall windows and then move all your backed up data to your hd and reinstall any programs you need (you would be suprised how much of what you had installed prevously you wont need after all) and the error should be fixed.

2007-09-22 17:10:06 · answer #3 · answered by ineedacar 5 · 0 0

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