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The movers lost the wooden knobs to my TV armoir and I want to replace them with the exact same ones if possible. I asked this question before and got some answers about calling the manufacturer or looking at knobs on line...but I have tried these already. I don't have the model number and Ashley furniture can't order parts without it. The model number is not anywhere on the furniture either. I looked online for matching knobs, but can't find the exact ones I am looking for. I live in Long Beach, CA and am wondering if anyone knows of any businesses that custom match furniture parts. Thank you!

2007-09-22 12:09:25 · 2 answers · asked by Mliz 2 in Home & Garden Do It Yourself (DIY)

The movers said they would reimburse me for replacing them...so I am not too concerned about the cost.

2007-09-22 13:01:58 · update #1

2 answers

Maybe the easiest thing to do is go to hardware store and buy enough knobs to replace them all. Whatever you do/buy, the moving company should pay for it (they are well insured by state law).

2007-09-22 12:38:40 · answer #1 · answered by dwhelper 4 · 1 0

No offense but I'd be all over Ashley for help, even to the point of nagging, even if they aren'tr at fault. Then I'd be making a lot of noise to the moving company.

It's likely neither effort will be very successful, but that's just me, I enjoy making a campaign over the ignorance of others.

There is at least one other option. Is the piece stained wood/ laminate/ painted? Is it new enough that Ashley might still sell that same piece? can you take a Picture and forward it to every officer in the Ashley company?

Finally are you willing to compromise with other, Knobs that all match each other?

2007-09-22 19:44:26 · answer #2 · answered by DIY Doc 7 · 0 0

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