i went there to have an oil change only.after a while they asked me to go to my car and explained that i need to have a radiator flush etc.whatever(by the way I only have 16,000miles on my car)that will cost me $222. instead of the $18 for oil change.i said just go on with the oil change and this guy let me signed the paper, for i thought i was done. a couple of mins. waiting i said to the cashier to pls. check why my car is not yet done. sure enough the guy performed the job, i told him to stop but he was already done by that time. they called the manager and everything was just crazy coz im not gonna pay for it. unfortunately i signed it remember. i was so furious when i paid for it although they gave it to me for $145. the sad part when i drove the car like 5 meters , the light pop out in my dashboard looks like the oil light that looks like a genie lamp.anyway i went back and they said they forgot to reset the light. ok.when i got home i opened the hood and smoke were coming out.
2007-09-22 07:55:49 · 9 answers · asked by junex 2 in Cars & Transportation ➔ Maintenance & Repairs
I am so sorry this happened! You should try first to return to the business and see if they will solve this problem for you. You can also report them to the Better Business Bureau in your community.
2007-09-22 08:00:12 · answer #1 · answered by drshorty 7 · 0⤊ 2⤋
Sounds to me like ez lube needs to have their butts kicked. Listen, I can't stand those joints. Many a horror story have I heard about those places. The training they get in minimal at best. I get under my car and I get busy with it. I do all my own preventive maintenance. And ya know, I feel better about it. For example; On a Mazda 3 w/ the 2.3L engine, the oil filter canister has to be torqued. Would a ez lube, jiffy lube or other garage do that? Hell no! I bought 2 torque wrenches (inch lb & foot lb), floor jack, oil drain pan, & plenty of protective materials (gloves, plastic drop cloths, safety jacks) and I do everything. Then I got educated by reading my owners manual. I mean I read every page. It says alot. So, there it is. Get busy and do it yourself. Any questions, email me directly. I live 1 hr S of Chicago.
Call the Better Bus Bureau and report them. Then sue the crap out of them in small claims court if you believe you have a case.
2007-09-22 15:54:04 · answer #2 · answered by The Eagle Keeper 7 · 0⤊ 0⤋
Just as your doing now My son went in to get a lube and oil change for $19.95 and by the time he left he paid darn near $70.00. The next day all the oil was on my drive way. They forgot to tighten up the drain plug It ended up costing me 4 more quarts of oil and a big job cleaning my driveway. Boo E Z LUBE bad job. I hope this adds to there downfall.
2007-09-22 15:06:15 · answer #3 · answered by frankm1412@yahoo.com 4 · 0⤊ 0⤋
Contact the Better Business Bureau and the office of the Attorney General of your state.
2007-09-22 15:00:14 · answer #4 · answered by Anonymous · 0⤊ 1⤋
this isnt a job for the better business bureau....this is a job for the state attorney general. this is blatent deceptive trade practices for starters. advise the shop they have 1 of 2 options....get ur car repaired at 100% their bill, or u'll have the state attorney general at their door before the week is out. this is consumer fraud at its worst.
2007-09-22 18:29:29 · answer #5 · answered by forktail_devil 5 · 0⤊ 0⤋
I suggest if you report them to the Better Business Bureau that you talk correctly, I did not understand anything until the last two sentences.
2007-09-22 15:01:26 · answer #6 · answered by Casey 4 · 0⤊ 1⤋
If you feel wronged by a merchant, you should start by complaining to your chamber of commerce and better business bureau. You might even be able to find them online.
2007-09-22 15:00:17 · answer #7 · answered by Anonymous · 0⤊ 1⤋
You can report them to the Better Business Bureau, online.
2007-09-22 14:59:25 · answer #8 · answered by ~Josie~ 5 · 1⤊ 2⤋
Better Business call them
2007-09-22 15:00:28 · answer #9 · answered by rapid57702 4 · 0⤊ 1⤋