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I make it a point to put the money or my debit card in her hand but she always lays my change and my debit card on the counter. I never intenionally lay my money down anyways but I started making sure of it because of this. I have a cast on my arm because I broke my wrist a few weeks ago and it is really hard to pick money and cards up off the counter when she lays it down there. I have not said anything to her about it because I dont want to make a scence, should I bring it up to her first or mention it to her manager?

2007-09-20 05:15:55 · 12 answers · asked by MJMGrand 6 in Society & Culture Etiquette

I honestly dont think I this should be an issue at all though. When I worked as a cashier I always put the money in the customers hands and in this particular store she is the only one that does this, every other cashier does. It shouldnt matter whether I have a cast or not laying money down on the counter is rude, period.

2007-09-20 06:22:23 · update #1

12 answers

I personally think it's common courtesy to "hand" the money to someone. I think it's rude to lay the money down. But that's just my opinion. Next time, I would just ask her to hand me the change back and explain that it's hard to pick it up with a cast on. She is probably just "going through her routine" and doesn't even think about it.

2007-09-20 05:26:37 · answer #1 · answered by Anonymous · 3 0

Bring it up to her. Just ask her to please not place the money or card on the counter because it's hard for you to pick up with your cast.

I have fibromyalgia and am always telling my favorite cashier at the grocery store to make sure he doesn't make my bags too heavy. We make a joke out of it, I check the bags every now and then, and nobody else really cares what's going on.

Just keep your tone light. Don't act defensive. She probably doesn't realize how hard picking things up off the counter are for you, and I'm sure that once you mention it, not only will she be glad to put them in your hand, but she may be more conscious of others in your similar situation.

2007-09-20 05:26:09 · answer #2 · answered by sonofstar 5 · 2 0

Why are customers like you so quick to run to the manager over every little thing? This is not something I would even think about going to the manager to. Just explain to her that your cast makes it hard to pick things up and ask her if she would hand them to you. She probably doesn't even realize that she is doing this or that this is a problem--do you expect her to be a mind reader?

If she gives you stink about it, then maybe go to the manager, but c'mon, the first option is NOT running to complain!

2007-09-20 06:30:28 · answer #3 · answered by SMS 5 · 0 1

Just TELL her. She's probably been told to do it that way, because a lot of people don't want to be touched by cashiers and actually prefer that the money be put on the counter to be picked up. When you give it to her, just hold your hand out, smile, and say, "Could you please hand me the change -- it's hard to pick up with this cast!" It's not making a scene if you do it with a smile -- it's a reasonable request.

2007-09-20 05:22:56 · answer #4 · answered by Anonymous · 7 1

Just ask her nicely, in a similar fashion that you've just written it here - 'I have a cast on my arm and it's really hard to pick things up. Could you please place the money/my card in my hand?'

It's certainly not an unreasonable request, and probably not enough of an issue to report to a manager.

2007-09-20 05:24:28 · answer #5 · answered by Brooke 3 · 2 1

"Ma'am, could you PLEASE place it in my hand? Its hard to pick up with a cast on"

Hurry up and stick a hand under hers so it lands in your hand.

Talk to the manager about it. Be considerate (do not yell or be abusive) but point out that she does not put your change into hands.

I would mention it to her, if she doesn't improve then complain.

2007-09-20 05:45:04 · answer #6 · answered by Terri 7 · 0 1

gawd. giving feedback to her manager is 100 times worse than making a scene there. besides why cant u do it in a "hi (smile), fyi" attitude? she may suddenly realize and feel insensitive for her not to notice it.

she dont deserve to be told on this. dont be such a complain biatch

2007-09-20 05:30:55 · answer #7 · answered by miss understand 4 · 2 0

you should bring it up to her first and if she dosen't do any thing give her a chance but talking to her manager that is a question of morals but if she dose it more then two times after that I would tell the manager that the cashier is not catering to your needs.

2007-09-20 05:30:03 · answer #8 · answered by sin221 1 · 1 1

Bring it up to her first. She must not know that it is making things difficult for you. She can't correct something she didn't know what wrong. If you tell her manager, she will get in trouble, when again, she didn't know she was doing something wrong.

2007-09-20 05:26:32 · answer #9 · answered by bonstermonster20 6 · 2 0

Try telling her first. If she continues to make it difficult for you after that, then turn her in. Maybe she doesn't realize what she is doing.

2007-09-20 05:30:16 · answer #10 · answered by Jen2U 3 · 2 0

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