ever been to a 5-star hotel and not recieved "as good" service as the wealthy patrons?
i recently went to the Beverly Hills Hotel and my family saved up for this vacation for about a year. we aren't wealthy. Just normal people who saved up for the trip.
so we rented a toyota camry and pulled up to the hotel and they literally sneered at us. is this fair? the bmw that pulled up behind us got all the service and more. They opened their door for them and everything! We had to let ourselves out of the car and take out luggage out on our own. We also had to ask the valet to park our car...god forbid they had to drive a toyota!
has anyone else experienced this type of falseness?? and which hotel and where?
2007-09-20 05:07:46 · 9 answers · asked by Anonymous in Family & Relationships ➔ Weddings
I have been to several 5 stars, and I havent experienced anything like this. They guy in the BMW could have been a regular, but that doesnt excuse ignoring you. If that was the only incident of rudeness at the hotel, I would just forget about it. Chances are, whoever those employees were, they acted that way to other hotels guests, too, and not just you.
I will say though, that the most sloppiness (not outright rudeness, but mistakes or mishaps) do seem to occur in the US. There is just something more... relaxed.. about the service in the US.
2007-09-20 05:25:33 · answer #1 · answered by fizzy stuff 7 · 0⤊ 0⤋
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2017-01-02 10:47:28 · answer #2 · answered by nail 3 · 0⤊ 0⤋
yes, i stayed at a "5 star" and was treated like dirt bc i look young, the assistant manager insisted on doing construction IN MY ROOM WHILE I WAS STAYING THERE and would not take no for an answer. it ruined my whole vacation. I wrote a nasty letter to the manager but noone ever apologized for their rudeness. I suggest writing an awful review about their service at hotels.com so people dont make the same mistake as you.
2007-09-20 06:03:02 · answer #3 · answered by spadezgurl22 6 · 3⤊ 0⤋
I disagree with rainydaze: your money is different from wealthy people's. You're not likely to come back (or at least not as often), and they probably think you won't tip as well. I'm not saying any of that is right--everyone deserves the same level of service. But, we are a class-conscious society and it comes out in all kinds of ways. I've never been treated badly at a hotel, but I have been snubbed in higher-end stores.
2007-09-20 05:56:31 · answer #4 · answered by Trivial One 7 · 2⤊ 2⤋
I hate to say it, but better service means better tips. They aren't going to "waste" their time going over the top for people who can't afford to give big tips. I'm with you on this one, though. It's annoying but unfortunately this is the way society is in the western world.
2007-09-20 05:39:05 · answer #5 · answered by Anonymous · 0⤊ 0⤋
welcome to the real world, it boils down to money! You are lucky to live in a place that this is rare. Class division is still the norm in most of the world, we want to be treated equal but that is an ideal situation. I live in a place where only foreigners tip at restaurants and hotels so of course we are treated like kings.
2007-09-20 05:27:27 · answer #6 · answered by Anonymous · 0⤊ 1⤋
I would see to it I definitely spoke with the PR dept. Your money is no different than the elite. Tell them your thinking about calling Diane Sawyer to test this theory out. Be classy and firm and you expect them to make amends. I wonder how many complaints they get from the rich and will bend over backwards to make them happy. Demand the same treatment.
2007-09-20 05:25:46 · answer #7 · answered by rainydaze 5 · 3⤊ 1⤋
So complain to the management. Be nice and courteous about it though, not yell or swear or be rude even though they were.
I haven't had horrid service like that though.
2007-09-20 05:27:22 · answer #8 · answered by Terri 7 · 1⤊ 0⤋
sorry they spoiled it for you. I have not experienced this kind of treatment. If I did, I'd complain immediately to top management
2007-09-20 06:04:27 · answer #9 · answered by Nora 7 · 2⤊ 0⤋