What branch of the Government do you contact to report abuse by a credit card company?

Question

My payments were not credited when they received them and not for the amount that the check was written for and then they charged me interest and over limit charge.Then more interest.

Answer 1

Usually the Federal Trade Commission, if that is not right, the FTC will usually refer you to the government organization, such as the Comptroller of Currency, that regulates the bank or credit card company in question. You can also contact the your state's banking department. You need to put in a copy of the front and back of your check and your credit card statement showing the amount of the credit on your statement differed from the amount of your check. I do not know enough about it, but how would you prove the payment was not credited when the bank received it unless you have a bank receipt or some other receipt from the credit card company saying they got the check? Also you could try the Better Business Bureau. I would try resolving the dispute with the bank first.

Answer 2

There is no branch of government would involve in over limit fee or interest. It's all in your terms and conditions. All you need to do is calling the credit card company if you have your cancel check to prove the amount that was written.

This is not an abuse. I can see that could be a mistake when they keyed in. Credit card companies do have a payment research department. If in fact that they made a mistake, they will correct the mistake and refund the interest or over limit fee that they charged you.

Answer 3

All the above and your State Attorney General,The states all have laws that differ from one state to another regarding limits on High interest rates.

Answer 4

better business bureau; federal trade commission; credit bureaus

Answer 5

State's attorney general or the OCC, or your congressman.
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Answer 6

the government doesn't control them