i have installed xp professional edition in my system and i have installed norton antivirus. when i start the system, when the screen shows windows xp starting, after that no action. it stops here only and not going after this. please provide the solution
2007-09-16 03:19:47 · 7 answers · asked by ssindhu65 1 in Computers & Internet ➔ Software
Try going into safe mode by tapping F8 when your computer starts up.
Explained here: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Then go to Control Panel > Add/Remove Programs > Remove Norton Anti-Virus.
Then restart your computer.
No luck? Start in safe mode again, but this time try System Restore.
Start > Help and Support > Choose "Undo changes to your computer with System Restore" > Choose a previous system restore point and follow instructions.
Explained here: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
For an alternative anti-virus, try AVG Free: http://www.download.com/3000-2239_4-10741647.html
2007-09-16 03:28:29 · answer #1 · answered by Chris 4 · 1⤊ 0⤋
Boot the system to safe mode (tap F8 repeatedly on boot to get this menu option)
UNINSTALL norton, try again.,
Did the system boot OK up till installing Norton ? If so leave it uninstalled, try avast from www.avast.com for a BETTER AV solution and it's free
2007-09-16 03:25:35 · answer #2 · answered by stu_the_kilted_scot 7 · 1⤊ 0⤋
This: "i in my opinion have a crap load of viruses on it and secret agent ware" "it may be the secret agent ware and viruses" Sounds to me like it could be too previous as a results of do something yet format and rebuild. regardless of you do, get some Anti-virus utility. A single virus would properly be terrible to no longer point out "a crap load". no longer being in a position besides in risk-free mode kinda tricks you're able to already be staring at significant OS situation. you could try booting off your abode windows CD and attempting a restoration or installation the OS on a distinctive partition. you're able to would desire to look up the thank you to try this if your uncertain. the two way, be waiting to place in virus utility authentic away in case you get it up and working. in case you do no longer, you will maximum probable only re-contaminate your device (except you format, which will delete each and every thing). sturdy luck.
2016-11-14 14:19:45 · answer #3 · answered by crandall 4 · 0⤊ 0⤋
Hold down F8 key when starting the computer. Select either "safe Boot" or "last known good configuration".
2007-09-16 03:30:08 · answer #4 · answered by Robert S 1 · 1⤊ 0⤋
Its most likely norton, i have had that problem, like the guy said sart your computer in safe mode, and uninstall norton, get avs or mcafee.
2007-09-16 03:27:36 · answer #5 · answered by Raven 2 · 1⤊ 0⤋
ok press f8 alot of times to boot it to safe mode. then un install norton. i sugest finding a new virus protection.
2007-09-16 03:28:32 · answer #6 · answered by Anonymous · 1⤊ 0⤋
How to troubleshoot Windows XP startup problems
http://searchwinit.techtarget.com/originalContent/0,289142,sid1_gci968108,00.html
http://www.hs-lab.com/related/Troubleshooting%20Startup%20and%20Shutdown%20in%20Windows%20XP%20Professional.php
2007-09-16 03:31:34 · answer #7 · answered by techchick 7 · 1⤊ 0⤋