Is this False Advertising?

Question

Is this false advertising?

I purchased A major brand razor. the box says it comes with 1 razor and 2 refills. After opening the box it actually only contains one blade on the razor and one refill. The manufacturer's defense is that the handle is called a razor and the refill's are the one on the "razor" and the one in the box. Now. my issue is that if I go to a pharmacist and ask them to "refill" my prescription I would have to have an initial prescription to refill.. same goes with the razor how can it come with 2 refills when there was no initial blade to "re"fill (or if you consider the one affixed to the "razor" as the initial blade there is only really one refill). Also this brand name does not have the word razor in it anywhere relating to its product. although Im sure the manufacturer would give a coupon for refills if you call and complain as its "guarunteed" they are still makeing off on the millions of these they probably sell that people dont even think of it..

Answer 1

Essentially you need to go back to Mr. Gillette who made razors and gave them away free you had to buy the blades.

Today with the new razors you have the handle which is the razor and the blades are the refills which must be attached to the handle to complete the instrument. therefore you have to buy razor blades and not new razors each time you wish to shave.

It is just a conceptual answer.

Answer 2

I don't think its false advertising its however pretty sly on their part and bad marketing as you see how it affected you... you probably won't buy one of their products again...

So If I operated this particular company I would say look this could be a back lash lets spend the extra 15 million per year and give out 3 blades 2 refills and one attached to the razor..

I guess vote for me for CEO? :)

Answer 3

This is what needs to be forwarded to the Better Business Bureau. These are the things they follow up on, and it's where you make your complaint to.

Here's the site.

Answer 4

That sucks! i don't think you can really do anything about it though. Those blades a freaking expensive too! good luck and don't cut yourself shaving!

Answer 5

What you know to be true is sometimes very difficult to prove.If you can not prove that what you know is true,,then it remains as it was. You must bear the burden of proof. Your OPINION carries no weight at all.