Do you think it's rude when cashiers place your change in front of you instead of placing it in your hand?

Question

I can understand not being able to hand back your cash due to distance,bullet proof shields, etc.....but when your close to the cashier with out any barriers present shouldn' t they hand back your change to you and not place it infront of you?

Answer 1

Yes, I think it's rude. If the reason they don't put it in your hands is because they are afraid of germs, then they need to realize that the money they are holding has already been in countless pockets and purses, has already been in someone's dirty and perhaps even sweaty hands and may have even been on the toilet bowl tank as a person was going to the bathroom. So really, an excuse that they don't want to get germs is really not a good excuse. I think it's rude to not hand someone their change by putting it in their hand. When you just place it on the counter, then the person has to pick up each piece individually or scoop the change to the edge of the counter so it will fall in their hand. I think it's not only bad etiquette, but bad customer service.

Answer 2

You guys need to calm down, first of all.

Not handing some their change into their hands is due to many reasons:
1) That's the way they were taught to act
2) They don't like touching other people's hands
3) Cultural reasons [see example]

When I was in Japan, and I was checking out when buying some groceries, the cashier didn't hand me the money, and I didn't hand her the money either. You lay out the bills into a special money sized tray, so that all the money can be seen, and then the cashier puts the change back onto the tray for you to pick up [doing it one bill or coin at a time]. This way, I see all the coins or bills I get back, without picking it up and being embarrassed while I count the money [because I don't trust the cashier or something]. It also saved me time.

Just as well, back here in America, some people may act that way. I'm not saying that the reason someone won't give you change into your hand is because of those 3 reasons [it may be more, maybe germophobic]. Everyone is different. Maybe you feel you are more friendlier and you are not afront to touching someone's hand, but the other person in front of you may not like to do that.

Answer 3

As a cashier, I almost always place the change in the customers hand. There are reasons for not doing it though. For example, the customer is too busy yapping on the phone to pay attention to me trying to give them their change. I will only hold their change out for so long before I place it on the counter. Another example would be the customer that is too rude to place the money in my hand. They do it to me, I'll do it to them. Basically, whatever attitude you present me with, I will mirror it back to ya.

Answer 4

I hand them the money. The least they can do is hand me my change. OH, and hand me the coins first and then the paper, so I don't have to dump the coins onto the counter when I try to put the paper money away.

Also, I have a rule: I don't MOVE until I'm done putting my change back into my wallet. As far as I'm concerned the transaction isn't complete until my money, wallet, ID, whatever is put away so I don't forget it or have it stolen. The clerks that try to rush me by dumping the change on the counter or throwing it randomly into my hand are actually slowing the whole process down instead. I'm still the customer until the transaction is complete, and if you don't treat me like a customer I'll find someone who will and eventually you'll be looking for a new job.

sorry - pet peeve!

Answer 5

I work in a hotel, and often end up placing someone's change or credit card on the counter in front of them instead of in their hand. The reason I do this is because the guest/customer often isn't paying attention, occasionally even going to the restroom or wandering about the lobby. I'm not going to stand behind the counter with change in hand and wait for that person to hold out their hand, especially since handing back change or credit card is only the middle of the check in process at our hotel. If you expect to have your change placed back in your hand, you should be prepared to accept it.

Answer 6

Yes thats very rude of any body to give back money or whatever your paying with, sliding it across the counter. Who cares if the money has germs on it, everythig we touch these days are filthy.If a person is a cashier or what have you and YOU being the customer, always make the customer happy, no matter what!``````

Answer 7

I have been a cashier for a long time and have never done this. I have had it done to me a million times by the customer...I hate it! usually have my hand out and they still go past the hand and put it on the counter. I guess this is what I get for not going to college...

Answer 8

I'm a cashier, and I find it rude when customers put their money on the counter instead of my hand. When a customer puts their money on the counter, thats where their change goes. It goes both ways, treat people how you want to be treated. Don't do to others what you don't want done to you.

Answer 9

I don't usually do that but I find it rude when customers do it to me. And dumping a crapload of change in front of me when there's a line behind them is extremely stupid(they can cash out their change at a bank...my bank does it for free). And what irritates me that most is people that talk on their cellphone in the drivethru and dig for money at the same time with one hand!!!! You can't imagine how much of my time that takes up!

Answer 10

I have worked 10 hour shifts as a cashier and have never done that. It's very rude, it's kind of like a slap in the face like they are too busy and want you to get the hell out of the store so they can do the same to the next person.
I expect my change given back to me first and then my bills given back to me counted back with largest bills on the bottom and smaller ones up top and all facing the right way!!!!