today i went to buy a toyota corolla verso but the sales guy was an idiot?

Question

and would not let me test drive the car as he had another apointment can i use this to my advantage can i complain to toyota

i want a discount

Answer 1

You can go to another dealer, or you can ask the manager at the first dealership for an appointment to drive the car.

Something is not right here. Either the salesman did not think you were qualified to buy the car (either due to age or something you said, such as telling him you had no money to put down, or he actually had another customer there. If they were that busy, he would have asked you to come back at a different time so that he could help you!

Answer 2

I believe I have already answered this question. Any car can break down, and Toyota has more recalls than Ford right now. I am a warranty claims adjuster, and just today, I had several calls on 2006 Toyota Prius for steering shafts that were recalled, 1 2005, 1 2006, Highlanders with ABS lights on, one needed the ABS control Module, one needed a wheel speed sensor, a 4 Runner with a catastrophic transmission failure, etc. For anyone to assume a vehicle won't break down because of the company's reputation, should spend some time reading consumer reports on Toyota. They are on track to surpass Ford and Dodge recalls combined. I don't think this extended warranty was a mistake at all. You can either take the gamble that nothing will go wrong and keep your warranty money, but if something goes wrong, your first problem may cost you the cost of your warranty. It might even happen twice. It is nothing more than insurance really. We pay for insurance on our vehicles, but we never know if we will use it. I have been with the same insurance company for 3 years and never had anything more than a towing reimbursement when my fuel pump went out. Thanks to not having a warranty on my truck, I paid full cost of the fuel pump, 700.00. If I had paid 700.00 for a warranty, I wouldn't have to pay for the fuel pump. I also wouldn't be worried that now I am having trouble again, so I don't know if the fuel pump was the problem. Think the shop will admit they were wrong? It wouldn't matter if I had a warranty like yours. It is a gamble and only you can make the decision if you want the warranty or not. In defense of Corolla owners, I don't recall recently having any claims on the Corolla. The thing is, I didn't have any calls about a 2006 Prius in 2005 either. 2004-2006 Prius is just now being recalled for steering shafts, starting June 2006. If this shaft breaks, you lose your steering. The cost if you had to pay for it on your Corolla, is 1090.56. You never know when a recall will be announced. You never know when something will break. To the individual who left me a message. That is a good question you bring up. "If the Prius was recalled, why was a warranty called on the steering shaft?" EXACTLY. The recall op was done 11/2006. The dealer that performed the repair called in a warranty on it because the NEW PART FAILED EXACTLY as the parts that caused the recall. We didn't cover the part because Toyota has a 12/unlimited warranty on their parts and it isn't 11/2007 yet. The shops do make attempts to get us to cover parts that are still under their warranty. The majority of shops don't do this, but this shop called me back and said the part only had a 12/12 and the vehicle had 15,000 on it since the recall repair was done. Little did he know that I had already called Toyota of America and gave him the reference number Toyota gave me on the call. They checked the VIN, owner's info, recall repair date, and told me the part has a 12/unlimited warranty. Some shops do try to get things by us, but thats just business. The Platinum Plan this individual has is not bumper-to-bumper by any means. What it means is that anything that is not SPECIFICALLY listed in exclusions is covered. What it means is that it covers way more than a Deluxe Plan would cover. In a Deluxe Plan, it only covers what is specifically listed as covered, while Platinum only excludes maintenance and emmissions parts. This does not mean it excludes o2 sensors. It excludes body parts, cat conv. and lightbulbs, spark plugs and wires, etc. Take some thing as simple as a MAF Sensor for example. On a Deluxe Plan, it isn't listed as eligible for coverage. However, making the plan Platinum, it would be covered because it is not listed in Exclusions. A MAF Sensor claim can easily pay for a warranty almost. Some of those sensors can run 400.00 or more, 100.00-150.00 to install, and another 100.00 or so just to diagnose it. I think a warranty is one of the wisest investments anyone can make, but I have to agree with you on Corolla. It is probably the best built car globally since 1980. There is always going to be that one chance that a breakdown can cost big, and then we will be back on here lending a shoulder to someone who wishes they had not cancelled their warranty.

Answer 3

You don't need a discount; you need information. Is the Kelly Blue Book applicable to your area? If so, look at the dealer cost listed there for the car. Knowledge is power when making a deal on a car. Know exactly what you want before you go in. Look at their web sites - almost all dealers have one - and see if they have Internet special pricing. If necessary, use a COSTCO referral to find a dealer that will give you a lower price (again, if that applies to where you are).

I bought my Corolla for $99 over dealer invoice. They get a check back from the manufacturer so don't think they only made $99.

Answer 4

I would let the Sales Manager at the dealership know how you were treated. I'm not sure that you would get any type of discount, as dealerships rarely discount their prices, but you may use it as a bargaining tool. Let them know that you are most likely are going to go to another dealership to buy the car since you recieved poor service, they may try and sweeten the deal.

In any case, it can't hurt to try right?

Answer 5

Sure you can complain, but instead I would hit him where it hurts, his wallet. If you don't buy the car from him he will not make any money. That gets their attention. I would complain to the manager of their dealership about his customer service. The guy should have turned you over to another salesperson if he was too busy to help you.

Answer 6

I'm sure there is more to the story. Besides, there a many better cars out there than a corolla

Answer 7

A good salesperson should have greeted you and tried to fit you in with his appointment or introduced you to a salesperson that was not busy.

I would call the dealership and let the sale manager know your displeasure with the situation and I am sure if you can strike a deal, that you will be satisfied.

Your other choice is to go to a different dealer.

(My manager would go ballistic if this happened at my store)

Paul, not all salesman ar liars!!!!

Answer 8

you must said something ridiculous like i want 13k otd, once a salesman hear that is basically wasting his or her time, making an offer that he or she cannot do remember they don't get paid by hr, only commission. im saying this because you have a comment "i want discount" discount doesnt mean a stupid offer you gave them

Answer 9

Damn straight u can complain. Though am not sure what advantage u'r trying to gain. You'll probably just get ur test run and the sales guy might get fired.

By the way, i love Toyotas too.

Answer 10

Don't think it will help to complain but, someone higher up needs to be made aware of this salesman's actions. All car salesman/women have a higher up. Good luck