My computer was acting up so I tried to do a system restore, but when it was restarting, it never fully started up. It just went to a black screen. So I started my comptuer in safe mode and used Mcafee Virusscan and it removed 9 viruses so I tried to restart my computer and it wouldn't get past the Windows XP screen with the green bars running through, and I've tried system restore a bunch of times and starting it in safe mode, normally, and all the other choices they give when I press f8, but it still won't go past a black screen or the windows XP loading page. Help! I don't know what I did and how to fix it.
2007-09-08 15:54:34 · 6 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Desktops
Now would be the time to get out the manual and learn how to use the System Recovery partition or disks that came with your computer or call the manufacturer for support.
Some spyware and viruses wreak havoc on critical system files and their cleansing and removal renders a machine unstable or completely unusable.
For future reference, make certain that you have active anti-virus and anti-spyware software running at ALL times and that it is updated. There is no reason for a computer to be infected with 9 viruses or worms if you are running these utilities and not engaging in risky surfing or downloading behaviour.
2007-09-08 16:03:45 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I agree with SLIFOX go to www.bootdisk.com (or another site of your choosing) and get a one that can boot from a CD or even a jumpdrive (if you use the jumpdrive you will have to go into the BIOS and change it to check the USB ports for a boot files) and format your hard drive
If it was a broken disk drive I don't think it would be able to get to the screen with the green bars. I wouldn't completely rule out the power supply weird things happen when that starts acting funny but I don't think it would be that. since you have done the restore so many times and the same thing happens. power supplies problems usually show up right away or do weird things later on. Here the problem is a constant one.
personally I think that something is wrong with one of the boot files. Maybe one of the file were corrupted by a virus or was infected by the virus and then was deleted by the anti-virus I would format the hard drive and install a fresh copy of windows from the disk that came with the computer.
I also agree with SysGoddess after you get your system up and running again never mind what the problem is. Get a anti-virus and anti-spyware.
2007-09-08 23:53:33 · answer #2 · answered by dreadfulgravy 3 · 0⤊ 0⤋
Give this a shot it won't erase your windows operating system.
Take the Windows cd and boot from it, choose repair, when the screen comes up choose the drive.
The command prompt screen is now open
1. Type fixmbr and press enter and answer yes if it ask a question.
2, Type fixboot and press enter and answer yes if it ask a question.
Now type exit and press enter, the computer will reboot, make sure the windows cd is not in the drive.
2007-09-10 01:13:52 · answer #3 · answered by PCSTech 4 · 0⤊ 0⤋
You probably should let a repairperson take a look at it.
Possibilities reasonably include:
a) Garbled files on unbroken disk
b) Broken disk drive
c) Power supply problems.
A power supply tester and a disk diagnostic will sort all that out rather quickly
2007-09-08 23:05:02 · answer #4 · answered by Computer Guy 7 · 0⤊ 1⤋
Thats what happened to me..instead it was a blue screen and it had a message on it...turns out i had a virus..but you should try n get it fixed
2007-09-09 16:00:34 · answer #5 · answered by xxspoiled90xx 1 · 0⤊ 0⤋
switch from mcafee to AVG... format your hard drive.. and restart from nothing.. sorry
2007-09-08 23:02:06 · answer #6 · answered by SLIFOX 3 · 0⤊ 2⤋