outline two factors that affects e-commerce?

Answer 1

Unlimited Market Place and Business Access Which Extend Your Customer Base
The Internet gives customers the opportunity to browse and shop at their convenience and at their place. They can access your services from home, office, or on the road, 24 hours a day, 7 days a week. The Internet allows you to reach people around the world, offering your products to a global customer base. Your "store" need never have "closing hours".

Network Unreliability
With a user population of well over 100 million users in North America alone, the Internet is a very busy information highway. Although the Internet is designed to overcome the single point of failure problem, there have been several well-publicized incidents of network failures during the past few years. When an e-commerce website cannot service any customers because its Internet connection is down, there is more than just a momentary interruption. An e-commerce web site that cannot serve its customers loses sales, credibility, and even customers. In effect, a network failure can be compared to having a location at an exclusive mall that is in middle of nowhere and has no access roads that lead to it.