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I am helping my friend with her computer. When I click on Copy in the SmartPanel of her Epson Perfection 1660 Photo Printer, we get a runtime error that shows Program: C:\Program Files\Epson\Copy Utility\Copier.exe and says "This application has requested the Runtime to terminate in an unusual way. Please contact the application support team for more information." I reinstalled and still have a problem. I contacted Epson and a week ago they said someone would get back to me. HELP!! The website didn't have a patch or download for this.

2007-09-01 10:24:46 · 1 answers · asked by Rli R 7 in Computers & Internet Software

1 answers

Uninstall Smart Panel via Add/Remove Programs. Next download and install the DelReg patch from the Newsoft Inc. website. Smart Panel was manufactured for Epson by a third party company. As third party, licensed software patches and downloads are not on the Epson website but on Newsoft's own.

Patch for 1660 on Windows:
http://www.newsoftinc.com/tech-Support/show-Patch.asp?uid=284

Run the patch, once complete restart the PC.

Next, reinstall Smart Panel from the CD-Rom. You may wish to update Smart Panel afterwards. Update Patches available below:

Copy Utility:
http://www.newsoftinc.com/tech-Support/show-Patch.asp?uid=168

Smart Panel:
http://www.newsoftinc.com/tech-Support/show-Patch.asp?uid=188

Photo Print:
http://www.newsoftinc.com/tech-Support/show-Patch.asp?uid=206

2007-09-02 00:08:14 · answer #1 · answered by hey_doopiter 2 · 0 0

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