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all wrong. White people are blue. Red is green. No color is what it should be. I have tried to reset factory default but it had no effect. The tv is only six months old. How can I fix this?

2007-09-01 04:05:14 · 6 answers · asked by runner1 6 in Consumer Electronics TVs

6 answers

Aye good answer Jim but what a professional would advise is to unplug the set at the mains wall switch ! leave it off for at least 20 mins ! this is to allow the degauss thermistor to go cold !!. Switch back on again and the sets auto degauss will operate and restore the pic to normal.
The auto degauss ONLY operates from a cold start and not from standby .
Note to Jim . Even a barrow load of expensive surge protectors will not stop magnetisation of the shadow mask !!!
You have to do the cold start a couple of times in severe cases ! last resort get TV Tech with degauss wand !!
Cheers Pete

2007-09-01 12:38:19 · answer #1 · answered by Realist 2006 6 · 1 0

From your description of the problem, I assume you have a "regular" CRT (tube television). If you have a flat screen, DLP, or other projection TV, only #2 below applies.

Two possibilities:

1. Most likely, your screen has become magnetized from the nearby lightning, causing the shadow mask (the screen that directs the colors to the right places) to become slightly warped. There is a de-magnetizing (degaussing) circuit built into the TV that is activated when it is turned on. Try turning the TV off and on a few times, waiting a few minutes in between, and see if things improve.

If it improves a bit but is still messed up, you can keep trying, over time it will continue to improve, but it may be too severe for the built-in circuit to fix completely. A TV pro can do a "full" deagussing that might fix it. If that doesn't work the tube (and the TV) is shot.

2. You got a power surge and fried one or more components. Nothing you can do to fix this unless you are a qualified tech.

Either way, since the TV is only 6 months old, you can try getting it fixed under warranty; it's reasonable to assume that the TV should be able to withstand a surge that doesn't break anything else. For an inexpensive TV, they would probably just replace it rather than argue.

If they refuse to fix it, you have the option of claiming it under your homeowners' insurance policy (you may or may not want to make such a claim as it will count "against" you).

In the future, use an inexpensive surge protector for any expensive equipment.

2007-09-01 05:04:29 · answer #2 · answered by Anonymous · 1 0

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2016-12-16 08:30:58 · answer #3 · answered by okamura 4 · 0 0

Great answer, J M !!
Just one thought though.... if you're going to claim it on your insurance, don't mention the lightning, in case your policy has a problem with claims arising from "acts of God". If your tv is screwed beyond repair, come up with some other reason why it died.

Personally, if it's a CRT, I think a good going-over with the magic wand should do the trick.

Good luck !!

2007-09-01 05:26:49 · answer #4 · answered by martinowens5173 4 · 0 0

The TV has one built in, but it might not be powerful enough to reverse it by strong lighting.

A TV Tech has a HIGH powered Degausser that will fix it.

See this all the time.

2007-09-01 17:34:10 · answer #5 · answered by Anonymous · 0 0

I agree good answer JM.

2007-09-01 07:22:54 · answer #6 · answered by carm 5 · 0 0

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