Can anyone suggest me as to what should i do to find justice, i purchases a sliipper worth of 749rs on 11/8/07 from a bata show room but as i started useing the slippers i found some black marks on it and cracks here and there i tried wiping the marks but the colour itself changed, so i though of going and complaining about the same i went on 20th and told my problem to the manger but the manger spoke rudely and told its not there defect ultimately after a long arguement he told to leave the slippers and come back aft a week when i went after a week he is tlng he will give me another slipper worth of 75% of the amount of my slippers that allmost he is charging 200rs for a using the slippers for 10days, he speaks very rudely and harsh iam feeling very bad for it i do know how could i find justice so can anyone help me out please
2007-08-31 18:56:16 · 7 answers · asked by arpitha u 1 in Society & Culture ➔ Etiquette
Regarding the rude behaviour, there is very little you can do ; unless you have the muscle power to beat him up. If you have the guts and some followers , call for a boycott of the shop. In India, customer is simply dirt and not the king; Write to Bata HO to complain about the behaviour and also file a complaint with consumer court; but the process is long and I hope you have written proof. May be you should be cool headed and send a registered letter to the Bata shop and also the company asking for a replacement as the goods are shoddy and not manufactured to the standards Bata claims. Ask for compensation and depending on the response, you may choose to file a complaint with the consumer court. Go about this with out much expectations as it will be a long drawn out process. All the best and take your custom elsewhere.
2007-08-31 19:25:27 · answer #1 · answered by wind 4 · 0⤊ 0⤋
Fist, you send a notice to the showroom and to their head qurters with a copy of your purchase bill and with particulars of your greivance and give them time, say 15 days to respond. If they are respnding you can tell your demand otherwise you may have to approach Consumer Disputes Resderessal Forum, Delhi by filing a complaint.
2007-09-01 02:29:55 · answer #2 · answered by busac 2 · 0⤊ 0⤋
You can go to consumer's court and file a complaint against the showroom.
2007-09-01 02:09:02 · answer #3 · answered by Anonymous · 0⤊ 0⤋
u have long life to live . in future say Tata to Bata and advice others alos
2007-09-03 15:08:20 · answer #4 · answered by tillan2k 7 · 0⤊ 0⤋
dont bother whats gona happen complain this to the consumer court . i am sure you will get justice
2007-09-01 02:36:03 · answer #5 · answered by shank a 2 · 0⤊ 0⤋
See if you can speak to anyone higher up. There has to be another manager.
2007-09-01 02:54:07 · answer #6 · answered by MAC 3 · 0⤊ 0⤋
where do you live? In delhi? calcutta? and what store was this in?
2007-09-01 02:24:37 · answer #7 · answered by gahskug 2 · 0⤊ 0⤋