It just sits there with a blank screen. It is a HP that is only about 2 years old.
I want to thank everyone for any help that you may offer. I have had problems with my laptop and everyone was very helpful.
2007-08-22 18:36:01 · 11 answers · asked by Sparkles 7 in Computers & Internet ➔ Hardware ➔ Other - Hardware
Cannot do a system restore as there is nothing on the screen.
2007-08-22 19:36:57 · update #1
This does sound like something is not connected. I will try everything you have suggested. Thanks guys, hugs.
2007-08-22 19:39:14 · update #2
It could be a number of things. But here is what I would do:
1. Unplug the system. Look on the back for a rocker on/off switch near where the plug goes in. Turn it off. Count to 5. Turn it on. Plug the plug back. Turn it on.
2. Replace the power supply.
Frankly, if number one does not work, number two is your most likely remedy.
2007-08-22 18:43:24 · answer #1 · answered by AlexAtlanta 5 · 2⤊ 0⤋
There could be several things wrong with it.
1. The screen is dead or the video card is dead. Listen for the disk drive to function and go through whatever startup it usually does. Make sure the screen is plugged in. If you have a spare screen, swap it to try it out.
2. If it does not do its power on start test, then something is loose. turn the computer off. Open the computer up, and while you are touching the case with one hand (to dissapate static), check all the connnections with the boards, especially any cables. They should be tight. If they aren't plug them in properly. Leave the computer open and restart.
3. If it still does not restart, then look at the CPU fan. Is it running? It might not need it right off, so they could still be off.
4. Turn the computer off, then remove the cpu fan. Remember to touch the case all the time as you do this. Next, remove the cpu, there is probably a little lever that lifts it up. Put it right back in, and press it in a bit. Not too hard. Ok, it should go back into place. Replace the lever, replace the cpu fan. Recheck the cables and boards. Check the cables on the disk drives too. Restart the computer.
If it still doesn't work, then you have some problems. If you have a multimeter, you mgiht check the voltages coming out of the power supply. You may at this time be better off taking the computer to a repair shop. There is something wrong, but the possibilities are getting more precise and numerous.
2007-08-23 01:47:06 · answer #2 · answered by drslowpoke 5 · 0⤊ 0⤋
Start with the silly basics: make sure the cord is still all the way in the wall and all the way into the back of the machine.
Double check that there is power at the outlet.
If you are using a power strip or UPS, make sure the power is one there (did the dog step on the switch if it is on the floor)
Listen for the sound of the power supply fan. If that is absent, look to see if you have a circuit breaker on the computer.
Now decide if you are up to testing the power supply yourself by swapping it out or if you want to take it to a repair shop.
If the computer sounds like it is running and you don't hear the sounds of the harddrive moving, may be more serious.
If running and harddrive are OK, then look at monitor connections and power and maybe swap with another monitor.
Most of the first two answers given don't apply.
2007-08-23 01:45:16 · answer #3 · answered by Mike1942f 7 · 2⤊ 0⤋
Definitely what Mike said. If the computer is not coming on at all, obviously you can't do a system restore or anything else for that matter having to do with the system.
Follow Mike's advice and if nothing there works then contact HP for further assistance.
2007-08-23 02:08:39 · answer #4 · answered by whatchagonnado 4 · 0⤊ 0⤋
do System restore by using the HD partition or boot it with the system restore CD if these to things doesnt work... call HP Support cuz your HD is damage.
2007-08-23 01:39:44 · answer #5 · answered by Hansel Jr 3 · 0⤊ 1⤋
ok this happened to me as well this happens if one of the Computer parts is damaged like the motherboard or Processor.
It blanks when rebooted
It Can Also be A Virus inside the computer Preventing it from
Booting.
2007-08-23 01:41:38 · answer #6 · answered by Anonymous · 0⤊ 1⤋
wow how freaky...same exact thing with mine...2 years old as well...wat i do wen it starts up jux press Esc and then it will take you to a new boot..chose the 1st one from the menu...it should start up fine
2007-08-23 03:54:39 · answer #7 · answered by Anonymous · 0⤊ 0⤋
System Recovery
Your computer should have come with a CD for that.
2007-08-23 01:57:52 · answer #8 · answered by ☆Kristi☆ Lucy Jane's Mommy 5 · 0⤊ 1⤋
Turn it on and press f8 or f12. itll go to another startup screen. choose safe mode with networking. once in, restart your computer
2007-08-23 01:40:21 · answer #9 · answered by laaabaseball 3 · 2⤊ 2⤋
it should at least post and u should be able to get into bios settup ... try loading defaults .. if it wont even post its a hardware problem maybe try resetting cmos .....
2007-08-23 01:43:22 · answer #10 · answered by Anonymous · 0⤊ 1⤋