Can any native English speakers help me with this!?

Question

I work for a front desk in a hotel which is cheap and not in English spoken country and my boss hired me because I speak English but I don't know how to say things correctly in English. Could you please help me to ask things when guests come into the front desk to check in?


"Hi, how are you sir?
Can have your name please?
Ok hold on a second please.
I need you to fill this registration form and also I need a copy of your passport please.
Do you have a car? (for asking if the customer used parking)
Do you need a recipt?
Would you like your name or your company name on the recipt?
We have a room for you which is for one night and a single where you can smoke.
I need you to pay for the room charge now(You have to pay the room charge at the Check In)
We have free breakfast from 630am till 930 in the morning and have free coffee service now until midnight.
Here is your recipt sir.
This is your room key sir.
Thank you very much and enjoy your stay."

Answer 1

All that's just fine. It seems that all you're missing is a little confidence.

Answer 2

A more proper way to ask these things, in my opinion:
Hello, sir. How are you?
May I have your name, please?
Yes, one moment, please.
I will need you to fill out this registration form; then I will need a copy of your passport, sir.
Will you need help with parking?
Would you like a receipt?
Would you like me to put your name or your company's name on the receipt?
We have a single room available for one night where smoking is allowed.
The hotel requires advance payment for the room. Will you be using a credit card or personal check?
A complimentary breakfast is available from 6:30 until 9:30 a.m. Also, we offer complimentary coffee service in the evening until midnight.
Here is your receipt and here your room key. Thank you very much, sir, and enjoy your stay.

These are small changes to your sentence structure, but they are a little more polite. Just because the hotel is "cheap" as you say, it always serves you well to be polite. The management will appreciate your effort and you will probably be promoted more quickly than if you seem to not care. You will do well--I hope you enjoy your job.

Answer 3

Hi, how are you sir?
(Good morning, Afternoon, Evening)

Can have your name please?
(May I)

Ok hold on a second please.
(One moment, Sir, Miss, Madam)

I need you to fill this registration form and also I need a copy of your passport please.
(Please fill out the registration) (May I have your passport? I need to make a copy)

Do you have a car? (for asking if the customer used parking)
(Are you driving?)

Do you need a recipt? (OK)

Would you like your name or your company name on the recipt? (OK)

We have a room for you which is for one night and a single where you can smoke.
(We have a single room, one night, with smoking)

I need you to pay for the room charge now(You have to pay the room charge at the Check In)
(Will this be cash or charge?) (May I have your credit card, please)

We have free breakfast from 630am till 930 in the morning and have free coffee service "now" until midnight.
(Delete "now")

Here is your recipt sir. (OK)

This is your room key sir. (OK)

Thank you very much and enjoy your stay." (OK)

Answer 4

Contrary to what's already been said, it's not "perfect", but there are not many errors. Here are my suggestions:

Good Morning or Good Evening would be better than Hi.
COULD I have your name please?
"One moment please", Instead of "Hold on a second".
Would you kindly fill IN this registration form and show me your identification, sir/madam?

Spelling of "receipt".

Use "would you" or "could you" rather than a command such as "hold on a second". Vary the polite way of asking for something by using "kindly" rather than "please" all the time.

The rest is okay. Rehearse it in your spare time so it rolls smoothly off your tongue! May I suggest, from my own experience, it is best to take your time when you are nervous, rather than rush things and make awkward mistakes.

Good luck!

Answer 5

It all makes sense, and that's the most important thing.
But you don't need to say room charge. You can just say pay for the room.
And a room where you can smoke is usually called "smoking." For example, "You have one room, smoking, how would you like to pay for that?" They will say cash or credit, then simply take their payment.

Answer 6

Well I Don't Know Much About Hotels But i do Know You Probably don't need their passport just
>Ask For Identification
>I Don't think you need to know if the parked the vale should know
>After You Ask Them How Are They ...You Ask Do They Have A Reservation Or Something
Thats All I Know Sorry

Answer 7

You are not a native speaker. Don't try being one. Stay the way you are because all that you want to say is perfectly understood. And quite charming I must say.

The native speaker speaks his own way, so do you. And you do it excellently. Keep going the way you do. Its perfect.

Answer 8

hehe i work at a hotel too, and i use the exact same phrases!

and you got them right! perfect!

some minor to nothing corrections will be:
Can I have your name please?
and
I need you to fill OUT this registration.....

good job! just be more confident!

Answer 9

You might say, "Will you be using our parking facilities?" or Will you need a room for smoking or non-smoking?
Instead of saying "I need you to pay now," try this: "Will you be paying with cash or credit card?"
And maybe, "please let us know if you need anything."

Answer 10

Beside the mispelled words, everything you said.... PERFECT! GREAT JOB!