I was under the impression that if they overcharged you they had to refund AND replace the item. Yesterday I bought 2 12 packs of Budweiser which was marked up as £10 each but I was charged £11.99 each. I didn't notice til I got home and I'm going back for a refund today, can I expect a £23.98 refund or just the £3.98 difference?
2007-08-20 02:33:01 · 11 answers · asked by ChocLover 7 in Food & Drink ➔ Beer, Wine & Spirits
you unlcky bugger, sorry honey when i worked there it was only the diffrence that you'll get back, hope you enjoyed the bud though
2007-08-20 02:39:58 · answer #1 · answered by turtlemadlady 3 · 0⤊ 0⤋
no you only get the diffrence now had a refund today at tescos and daughter works there too customer services
2007-08-20 09:45:37 · answer #2 · answered by dumplingmuffin 7 · 0⤊ 0⤋
I worked in tesco years ago, and yes the policy is if they overcharge you, you will be entilted to your money back and the item free of charge, so yes you should get it all back, so stand your ground!
2007-08-20 09:42:30 · answer #3 · answered by caz 1 · 1⤊ 1⤋
The policy you refer to was scrapped - coz people abused it - the policy now is to refund the difference
2007-08-20 09:39:50 · answer #4 · answered by jamand 7 · 0⤊ 0⤋
It used to be Refund, and Retain.....but they lost too much money, so now they refund double the difference.
2007-08-20 09:47:17 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Just the difference I'm afraid. We'd all be desperately wanting to be over charged otherwise. Enjoy your drinkies though. x
2007-08-20 09:42:14 · answer #6 · answered by Kitty. 3 · 0⤊ 0⤋
You will only get the over charged amount back.
2007-08-20 10:01:06 · answer #7 · answered by Sylvia C 4 · 0⤊ 0⤋
you could give the store a ring and find out before you go, or look on their website.
2007-08-20 09:43:00 · answer #8 · answered by Anonymous · 0⤊ 0⤋
just the 3.98 its the same in any shop
2007-08-20 09:36:14 · answer #9 · answered by shell 5 · 0⤊ 0⤋
What is a Tesco?
2007-08-20 09:41:36 · answer #10 · answered by Anonymous · 0⤊ 1⤋