What do you think is the secret to being a successful sales person?

Question

it just doesn't pertain to someone who sells a lot. it means making a customer happy with how you assisted them with their purchase or concern.

Answer 1

First, you most need to believe in you and your product. Your integrity is first. Is not just sale, is to keep the clients happy and be happy with your self. When they say "no", don't take it personally, is just an stadistic. You most need to wait "no", is normal (in many cases your family and friends are the first "no). Write your goals and your objectives clear. Select your clients carefully, persist. Follow, the leading people of your Company, ask them, and do exactly what they do.
Be aggressive, but don't push the people, be positive in attitude.
Read books about sales, and sales language.
Please, if you have an oportunity watch the DVD or read the book : The Secret

Go ahead! Good Luck!!
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Answer 2

afaik, all the best salespeople are very, very good at selling exactly the way the customer's psychological drives require the customer to be sold.

Roughly speaking, there are five or six sets of basic psychological drives, plus the state of profound depression [during which the prospect probably can't be sold anything at all].

Each requires a different sales approach, sometimes a different product [no one tries to sell a Renault, for example, to a fun loving guy/gal -- s/he just won't have it].

The salesperson who can behave in all of the different ways possibly required has the edge.


The next best thing is for a salesperson to identify those customers whom s/he is not likely to sell to successfully and pass only those on to someone who can deal effectively with that personality.


{In some lines, advertising will partly sort out the customers for you -- uptight beancounters aren't likely to even look at a Mazda Miata, for example. Their internal opinions are very strong and the Miata simply isn't a safe car -- they'll pay extra though for a Volvo.}


GL

Answer 3

You need to start by having a working understanding of the product. This gives you the ablity to show how your product will help your customer save time or money or both. It also helps to overcome objections they might have because they are not educated on what your product can really do for them.

The next thing you need to do is listen. That might seem simple but it is not. Many salespeople have a set of sales goals to meet so they have a tendency to have an agenda on how many they need to sell per day, week, etc. Although it is wise to make goals, don't let the numbers drive your sales.....let service do it. The customer needs to 'feel' your 'passion' to help them....you are selling YOU not the product in this case. Listen to what they really need and show them that you 'understand' and are 'dedicated' to getting it right for them. Let them know even after they buy your product that YOU will be there for them, this gives them comfort that you are not trying to make a quick sale.

Lastly the goal setting....it is a great idea. Take your goals and figure out roughly how many people you need to call or talk too. We all get people that say "no", don't take it personally. When you know how many customers you need to talk to, just get out there and start talking with them. Be aggressive in effort, positive in attitude, professional in dress, and focused on customer service.....the sales will take care of themselves!

Good luck!.....

Answer 4

1. Selling something that people NEED.
2. Not being crooked.
3. Never giving up on a sale, which means bending over backwards for the customer, but not taking NO for an answer.
4. Constant networking and consumer contact.

Answer 5

Ask the customer questions to discover their needs.
Listen to the customer.
Describe the features of your product to fulfill these needs. Always be honest. Tell the customer if the product doesn't in some way while supporting the benefits.
Empathize with the customer.
Be genuinely interested in the person and their requirements.
ASK FOR THE BUSINESS

Answer 6

First, understanding yourself. If you don't have the raw talent, you will not succeed.

Second, understanding the five buying motives. If you don't understand the fundamental reasons a person buys, you can't effectively sell them.

Third, and last, successful sales people are open to the reality of prospecting. People with major call reluctance will not succeed in sales. Conversely, those who don't mind the grind of seeking new customers will prosper.

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Answer 7

I think the most important thing to me is if a sales person isn't pushy or obviously bent on making a buck. Polite, personable, knowledgeable about the product, patient, helpful and most of all just being yourself. People respond to a sales person who gives them space.

Try to take a True colours workshop (US) or Personality Dimensions if in Canada. This will teach you that we all have different things that are important to us. If a customer comes to you talking about details...just talk to them about the details. If someone comes in and mentions feelings about a product. Relate it to how it would make them feel. Someone who likes gadgets will want the latest technology. And then of course there is the researcher. Give them lots of space, stuff to read and take home and patience. Hope that helps. You can google the workshops. maybe there is something in your area. Hope that helps.

Answer 8

A good salesperson is normaly a very good customer care specialist. Get the second one right and the first falls in to place. I know.. Ive been top sales man in realestate in southern spain for 2 years running.

Answer 9

I've been in sales for 8 years and the trick, if there is one, is to get the customer to believe what they are buying is perfect for them. If they are happy with their choice then the rest comes naturally.

Answer 10

Really listen to the customer and sell them the things that they are asking for w/o looking at YOUR bottom line... Putting the customer and not your paycheck first if you are working on commission.. Good luck