We have caller I.D. at work. So, when folks call, I usually know who they are and what they want before I pick up the phone.
Is it weird to pick up the phone and say, "Hi, Mr. Smith, I have everything ready for you..."
I just think it's a waste of time to do the required greeting, wait for them to identify themselves and what they want when I already know.
It also feels a little dishonest, like I'm lying or something.
Is that weird?
How do you handle it?
2007-08-14 16:23:34 · 14 answers · asked by Anonymous in Society & Culture ➔ Etiquette
I also had caller I.D. at work but I felt rude to just pick up and jump into what they wanted without saying hello to them. Instead I would let them say hello and then say "Oh howa re you Mr. Smith" and make it seem like I recognized their voice that made them feel even better like I really knew who they were cuz I payed careful attention to them.
2007-08-14 16:35:18 · answer #1 · answered by Vicky Lovers 4 · 3⤊ 0⤋
I worked for an attorney for a while and it completely depends on the client. The ones that were in and out of the office all the time and brought cookies for me and the other assistants... definitely, I tried to just be myself. If it was a client that we didn't work with very often or perhaps was still sort of new, I kept it professional. Just use good judgment with the person that's calling.
2007-08-14 23:31:10 · answer #2 · answered by t1m1o7 2 · 0⤊ 0⤋
The greeting is easier. When I worked at a store the salespeople called me for some things and all their names showed up on my phone while they were calling, so I'd just pick it up and be like "Hey, Rhonda, what do you need?" And then they'd basically spend like five minutes asking about how did I know it was them. If you get elderly folks on the line, that is definitely going to happen.
2007-08-15 01:13:52 · answer #3 · answered by Skanky Skeezer 3 · 1⤊ 0⤋
You are work and you answer your company's phones.
You should answer the phones in a professional manner--
greeting "Good Morning", Company name or Department Name and then your name.
It would be "wierd" and defenitely unprofessional to say "Hi, Mr. Smith, I have everything ready for you.".
2007-08-14 23:48:13 · answer #4 · answered by chansenfam@sbcglobal.net 4 · 0⤊ 0⤋
Hi,
I am a receptionist. I personally think that is rude and the time it saves is not worth it. Be polite and answer the phone with your business and your name and how can I help you? I have had people do that to me and it makes me feel strange and like I am bothering you by calling.
2007-08-14 23:56:42 · answer #5 · answered by TennesseeGirl 2 · 3⤊ 0⤋
It’s not the best way to handle the caller; it’s rude to jump to the caller.
Just pick the call as if you don’t know who he/she is.
I.e. hallow may be followed by company name or your name and ask how you can help the caller. Do to others as you would wish them do to.
2007-08-14 23:39:55 · answer #6 · answered by tin 2 · 0⤊ 0⤋
Personally, it would creep me out if I called a business & they answered saying "Hello, Mrs. Smith." I think it's more polite to just answer it traditionally.
2007-08-15 01:04:52 · answer #7 · answered by Another baby boy! 3 · 0⤊ 0⤋
first of all you need to make it ok with your boss before you do that. I personally don't see anything wrong with saying "hi mrs. so and so". It kind of makes them feel like you know them
2007-08-14 23:31:21 · answer #8 · answered by Anonymous · 0⤊ 0⤋
I wouldn't answer the phone that way, It seem unprofessional. They are going to think it's odd when you just say their name without them saying who it is. also it depends on what kind of job you have. I wouldn't do it though
2007-08-14 23:32:12 · answer #9 · answered by jaclyninalbq 2 · 2⤊ 0⤋
It's rather rude to just jump right in to "Here's what you want". A greeting is ALWAYS called for.
2007-08-14 23:29:03 · answer #10 · answered by Anonymous · 3⤊ 0⤋