Are there any historical accounts of Ellis Island that are written from an officers' perspective?

Question

You always hear stories about the immigrants coming through but never hear the stories of the people who let them in.

Answer 1

The National Parks Service has an excellent collection of memoirs from the Ellis Island workers. You'll find them available through your library via Interlibrary loan, or you can contact the NPS yourself and request copies.

http://www.nps.gov/history/history/oh/dchm.htm

Answer 2

Cool question...
I ran it in google, and stumbled onto this article
http://pn.psychiatryonline.org/cgi/content/full/39/4/44
Half way down the page, it confirms that there are actually oral histories from some of those who worked there. They are part of the museum.
Now, I am going to spend the rest of today trying to figure why this article was published in a psychiatry venue.

Answer 3

If you ever have the opportunity to visit, there are actual films of the early immigrants and the processes they went through.
It may shed a little light.