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I've looked up similar questions but they just don't help me out. I have Adobe Photoshop 3.0 and I can't edit my pics. I've deleted over 50 pictures to make some space but it hasn't helped.

The prompts say:
Could not initialize Photoshop Elements because the scratch disks are full.
And:
Unable to connect to editor application.

I've tried doing what other people have said on here by going to Edit->Preferences-> Plugs / scratch disks
BUT I can't find a section that says "plugs" or "scratch disks" under there.

2007-08-09 08:00:47 · 3 answers · asked by ? 2 in Computers & Internet Software

3 answers

Go to the adobe photoshop web page and call customer support.

2007-08-09 08:04:02 · answer #1 · answered by doodad 5 · 0 0

If you have windows 8 and you are trying to start Photoshop and you are getting this message "could not initialize PhotoShop elements because the scratch disk are full." you may be having the same problem I did. I have a 2 terabyte hard drive. It seems PhotoShop will not work in a system that has more that 1 terabyte free disk space. What I did was create a virtual hard disk big enough to allow my C drive to have less than 1 terabyte free disk space.
To do this press the windows button and c at the same time. A search screen will come up on the right side of screen. In the search space type in “create and format hard disk partitions”. Then click actions, then click create VHD, then in the locations space find your C drive. Then in the virtual hard disk space put in the amount that will allow your C drive to have a little less than 1 terabyte disk space. . In my case I put in .8. Then click VHDX. Then click fixed size. . Wait while the system creates the VGDX. This should not take long at all. Then click OK. You should be able to now use PhotoShop. I hope this helps.

2014-12-18 10:46:48 · answer #2 · answered by Tom Ford 1 · 0 0

Do you have multiple volumes on your system? If you have for example a "C:\" and "D:\" drive (not CD/DVD, but another disk volume) your scratch disk may be one of those volumes. Let's say the "D" drive is your scratch disk. If you are clearing your "C" drive, that would not resolve the problem as your "D" drive is where it is storing temporary files. You need to ensure you are clearing the proper file system if that is the case.

Another problem could be a limited amount of disk space on your scratch disk. I don't know how much Photoshop grabs but it might be more than the amount of space you are clearing or if the error appears when you work with a particular image, that image may require more space than you have freed up.

2007-08-09 08:06:47 · answer #3 · answered by Jim Maryland 7 · 0 0

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