Why do some companies ask for the workers to be professional, yet allow people?

Question

to talk so loudly that other workers can't concentrate or hear the customer on the phone??? Are they afraid? Can't they discipline people who are loud and annoying? It causes people to make errors, effects productivity, etc. I just don't get it. I guess they would be accused of trying to take away a person's "right" to talk as loud as they want.

Hi Jewel, I just told you that your eyes are beautiful in answer to the request to say something nice about the person above you :)!!! What a coincidence. I did go to a manager. He said that they just put those of us who can't tolerate other people's noises in a special area. Like the quiet people are the one's causes trouble. The world has gone nuts and I'm fed up with it all.

Matt, I understand what you are saying about your work environment and agree. But the office I work in now is a customer service office with about 150 people all working in one big room and we have head sets so we can help cell phone customers with their accounts. Many of them have accents and the phones are cutting in and out if they are calling from their cell phone, and it's so hard to hear what they are saying. If you ask them to repeat things over and over or don't hear their acct number or credit card number correctly and make a mistake, then it's hell to pay. In an office environment where people are trying to hear on the phones, there's no reason for co-workers to be talking loudly, they are just being inconsiderate.

Answer 1

great question and there seems to be two rule books at some work places. agree.

Answer 2

I know they were getting tired of it at work with all us noisy truck drivers coming into the office to get radios and paperwork so they made a window for us and shut us out. I guess it depends what your office managers and owners value most. If they keep things loose, yes its a bit messy and unproductive at times. If they make things strict though, it can hurt moral.

Ive worked in both types of places and loose is better by far. Theres nothing worse than coming into work trying to do your job and have your boss riding you about things that dont ultimately matter like what color pants you wear.

Answer 3

I confess, I had my volume set way too high some years ago. Perhaps your co-worker, like I was, is completely unaware! I had a co-worker say to me in annoyance about 15 years ago "could you PLEASE turn your volume down? Your voice is way too loud!"

I had no idea! For some weeks afterwards I made a conscious effort to speak more quietly, and after time it became habit to speak at a lower volume.

Don't assume that they're doing it to annoy you; try being honest and you may find they're as responsive as I was.

Answer 4

Should they be afraid? Is Mgmt aware of your concerns? If not, tell them. They will resolve the problem. If they know of the issue and don't respond, take your concern up the line.
Seems like an easy resolution to me.

Answer 5

No-one has a right to speak as loudly as they want in the workplace. If you have a complaint to make, then speak to the offending person's supervisor.