my toolbar on the bottom of my screen has a blinky icon about some malware thing that puts a text bubble up every 2 minutes and if you even right click it to get a close option it opens a IE page to some malware protection page for sale. i dont want it and i want the blinky one to GO AWAY. it also has a tool bar i cant shut off on my IE. please help me!!!
2007-08-04 03:50:42 · 6 answers · asked by Chrissy R 1 in Computers & Internet ➔ Software
ok ok i but how do i start in safe mode?
2007-08-04 04:34:33 · update #1
get some adware removal programs. I recommend Ad-aware SE personal.
2007-08-04 03:55:18 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I believe u have got Virtumonde(Malware) its not very harmful but definitely a headache. Enter safe mode and run a complete virus scan of ur PC. Also download Windows Defender from here
http://www.microsoft.com/athome/security/spyware/software/default.mspx
after u r done with that run an online scan using norton from here
http://kb.wisc.edu/helpdesk/page.php?id=2389
Malwares are very hard to remove, so everytime u scan note down the location of the infected file, so that u can delete it manually in the worst case.
after doing all the above tasks, if u still feel that ur computer is not feeling well Download AdAware
http://www.download.com/Ad-Aware-2007-Free/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
oh and i almost forgot: UNINSTALL ALL SUSPICIOUS SOFTWARE BEFORE DOING ANYTHING. THAT CUD SOLVE THE ISSUE.
u may also download maicious software removal tool from microsoft from here(Its pretty handy on a malware attack)
http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
2007-08-04 11:12:34 · answer #2 · answered by Hamph 3 · 0⤊ 0⤋
I hope you have a good antivirus program, and if you don't have any antispyware, here are two links. Please download.
After downloading, I suggest you go into Safe Mode and run antivirus, antispyware, and ad-aware.
When you exit Safe Mode, your icons may have moved. Just drag them back, then Restart.
Ad-aware http://www.lavasoftusa.com/products/ad_aware_free.php
Spybot
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html
Safe Mode: Restart, quickly press and hold down the F8 key until you come to the black and white menu. Select Safe Model
2007-08-04 11:35:29 · answer #3 · answered by TheHumbleOne 7 · 0⤊ 0⤋
Oh boy! This is a mess! You can try using AVG free or Spybot search and distroy. The best method and most reliable I've found is to do a complete reinstall. You do have a full backup don't you? :-)
2007-08-04 10:55:58 · answer #4 · answered by vulcan 7 · 0⤊ 0⤋
Click on "Tools" and select manage Add-ons.
Then kill the SOB!
Add/Remove programs delete the toolbar if listed.
Then purge your C:\Windows\Prefetch folder so it can't
remanifest it's self.
Avatarxz
2007-08-04 11:02:40 · answer #5 · answered by Anonymous · 0⤊ 0⤋
sounds like you have a case of spyware. We need more information on it to tell you how to get rid of it safely.
2007-08-04 10:55:17 · answer #6 · answered by hopefultobe 3 · 0⤊ 0⤋