Difficult Outlook/Exchange issue.?

Question

This is a complicated question, please read entirely before answering.

I am using Outlook 2003, I upgraded from 2000 for one reason - I want to leave messages on the server so I can access them via the web interface - but I also want to view them in outlook. The problem is outlook downloads them and removes them from the server.

I've asked several times on answers and people point me to this: Email Accounts / View or Change Existing Accounts / More Settings / Advanced. Then they say there is a checkbox that says 'leave messages on the server'. There is no option like that. I swear I'm not crazy, I have checked 10 times in both Outlook 2000 and 2003. The option is not there. Why is this option not listed on my outlook, when it is on everyone else's? Both copies were legit.

Because I have used both, I'm guessing its the Exchange server where this is set. Does anyone have any concrete knowledge about this? Please help.

DannyS: Thanks, that's what I've been told many times. Its not there. I swear, I'm not crazy. There is no option in that exact location you have given me.

Answer 1

This option is not available in Outlook 2003 when you use it to connect to an Exchange server. This is because in this configuration the mail is intended to stay on the server not on the desktop like when you use a POP3/IMAP4 configuration.

Answer 2

The location may have changed in Outlook 2003 (I dont have that) but there is a setting somewhere (probably where you define your incoming mail server information) that will allow you to specify to leave the messages on the server. Be cautious about using this feature, however, as many e-mail providers issue you a set limit on how large your inbox can become -- if you dont remove the messages, new mail will be returned to sender informing them your mailbox is full.

Answer 3

I am not 100% sure but under email account settings try to see if there is something called "cached mode" and try turning it off. I would assume the caching saves them to your local hard drive and uncached keeps them on the server thus allowing them to be viewed via OWA.

Answer 4

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