I have completed my year with them back in November of last year. I planned on switching to another company who like them offerd a credit making service 19.99. I verbally agreed to stay when they offered to give me service for the same price plus tax for a total of about 35 dollars a month 10 dollars cheaper than what I had paid when I joined. This month they sent a bill for 70 dollars! I only use two boxes, I have the basic package (with no extras) and I never order anything. When I called to complain, they basically denied giving me that price and told me I could take it or leave it. I want to keep tv, but for that price I cannot afford it, how can I get them to keep their end of the bargain or lower my service?
2007-08-02 16:22:13 · 2 answers · asked by nene 3 in Entertainment & Music ➔ Television ➔ Other - Television
When negotiating with satellite TV providers, always ask to speak to a supervisor. Make a note of the name/extension, etc of the supervisor you spoke to.
Explain the situation and see if they will bargain with you. If not, thank them, then sign up with Dish Network.
2007-08-02 16:27:12 · answer #1 · answered by nowyouknow 7 · 0⤊ 0⤋
Get Dish Network. Your DirecTV bill will go to $0.
2007-08-02 16:25:30 · answer #2 · answered by Anonymous · 0⤊ 1⤋