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I have been trying to order using bestpricecameras.com and expresscameras.com. They are advertising Canon HV20 as "in stock" yet when i ordered a few days a go I got an email stating they do not have in stock and they won't restock for the next 6-8 weeks. They are still advertising on their websites they have it in stock. I called to ask and they simply told me it is none of my concern why they do what they do. It seems like they only sell at the price advertised only if I buy a package with overpriced accessories.

found this on the web:
http://www.ripoffreport.com/reports/0/168/ripoff0168338.htm

2007-08-02 08:56:50 · 6 answers · asked by NYBHC 2 in Arts & Humanities Visual Arts Photography

they do update their websites as they have been updating the price of the product since I was told it was not available. - they have since discounted the product.

2007-08-02 09:09:54 · update #1

6 answers

You should always check the better business bureaus website before going online to buy something.

"Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints."

If you have already paid them try to get your money back as soon as possible. Credit card companies can negotiate a refund but there is a limit as to how much time has passed. Thats how they get ya. They sell you camera A at an unbelievable price. Take your money. Tell you its on back order for over 6 weeks. Meanwhile the credit card company assumes that you have got your merchandise since you have not complained. Then they tell you that they cant get it anymore for that price, or cant get it at all. Then they will only offer you in store credit and everything else is overpriced. Its a scam and you should warn as many people as you can.

If you havent paid yet consider your self lucky and move on to a reputable company.

2007-08-02 12:50:18 · answer #1 · answered by cabbiinc 7 · 1 0

I don't think there are any rules about internet advertising specifically. However many countries have rules about false advertising. Contact the Better Business Bureau, or it's equivalent in whichever country this business is operating and let them know.

2007-08-02 09:01:00 · answer #2 · answered by rohak1212 7 · 1 1

Just suck it up, and find a real store to deal with.

If and when you get the merchandise, and get charged for the shipping, etc.., its gonna cost more than it would from a real "Brick and Mortar" store.

2007-08-02 09:54:34 · answer #3 · answered by photoguy_ryan 6 · 1 0

ALWAYS check http://www.resellerratings.com/ before buying a camera on-line.

LIFETIME RATINGS AS OF JULY 13, 2007

Best Price Camera ZERO out of 10.0
http://www.resellerratings.com/store/bestpricecamera
Best Price Camera (JandKCameras.com) 0.51 of 10.0
http://www.resellerratings.com/store/Best_Price_Cameras_6

Express Camera 0.77 of 10.0
http://www.resellerratings.com/store/Express_Cameras

See also:

17th Street Photo (17photo.com) 9.88 of 10.0
http://www.resellerratings.com/store/17th_Street_Photo

B&H Photo 9.37 of 10.0
http://www.resellerratings.com/store/B_H_Photo_Video_Pro_Audio

Beach Camera 9.07 of 10.0
http://www.resellerratings.com/store/Beach_Camera_Beachtr

Canoga Camera 10.0 of 10.0
http://www.resellerratings.com/store/Canoga_Camera

Focus Camera 9.07 of 10.0
http://www.resellerratings.com/store/Digital_Foto_Club

Norman Camera 9.45 of 10.0
http://www.resellerratings.com/store/Norman_Camera

2007-08-02 18:37:17 · answer #4 · answered by Picture Taker 7 · 1 0

well at least they didnt take your money and you didn't get the product. some companies just dont update their websites

2007-08-02 09:00:53 · answer #5 · answered by blackqueen 5 · 1 1

report them to the better business bureau.

2007-08-02 09:00:40 · answer #6 · answered by Paula 3 · 1 0

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